Bryan Hernandez Email & Phone Number

Texas, United States

Austin, Tx, Us

Chicago, Illinois, Us

-Prospected key decision makers and owners of restaurants to coordinate times to pitch solutions.-Attained 100% to quota consecutively during the first three months of ramp.-Maintained over 70+ unique touch points daily in cold outreach.-Traveled to meet restaurant owners in assigned territory to build relationships with new partners on the platform.-Utilized Salesforce, Google Suite, Navan, Slack, Five9 and Zendesk daily to perform job function.-Maintained an exceptional close rate on assigned opportunities.-Consulted with restaurant owners to understand pain points in current revenue pipeline and provided solution to increase revenue and achieve business goals.-Troubleshooted with implementation team to ensure orders were communicated with restaurant.

Surry Hills, New South Wales, Au

-Hosted up to 11 customer onboarding sessions via zoom daily.-Contributed for 60% of overall seat influence among the Product advocacy team.-Collaborated with different customers and industries building relationships to sell the value of Canva.-Generated over $25,000 total of Annual Recurring Revenue during Q1 solely based off of one meeting session per customer.-Demonstrated strong product knowledge and technical expertise.-Opened and closed opportunities through the entire sales process with continued customer support after winning theopportunity.-Collaborated with the Product Led Sales team to build targeting for high potential growth customers.-Lead weekly stand up meetings to highlight success, build relationships with internal teams, improve daily processes and helpeffectively communicate needs across teams.-Developed outreach sequences and worked closely with the Product Marketing team to increase meeting attendance andtargeting for high quality meetings.-Received weekly feedback and actively worked on opportunities for improvement by implementing critiques in daily tasks.-Accounted for 71% of most hosted meetings between 7 Product Advocates.-Assisted with inbound customers and coaches the Product Advocate team on how to upsell and host effective meetingsessions.

-Produced over $120,000 of gross revenue in the first year of sales.-Provided clients with multiple property options with market knowledge best suited for their specific situation.-Stayed up to date with state regulations and laws while providing service for clients.-Created daily marketing material to promote self made business generating lead pipeline.-Close rate of 80% of all self generated leads and a close rate of 76% for all broker leads.

Round Rock, Texas, Us

Assisted over 20 clients weekly with pricing and availability for housing needsServed as subject matter expert on assigned accounts with known retailer names such as Apple, Whataburger, Valero, Pier One, Total Wine, and other industry leading Relocation companies.Maximized margins on housing through added value to make the overall housing experience one of a kind leaving an everlasting impression.Surpassed $3 Million in revenue for top client and received all five star surveys for exceptional quality.Handled account coverage for other team members when out of office.Presented in client meetings and conferences to understand the developing challenges that were recognized for refinement.Generated reports through vast CRMs and Excel documents to account for leads, bookings, and other relevant data.

Franklin Lakes, New Jersey, Us

Identified the complaint process system from initial report of complaint and ensured that given data was accounted for in CRM entry system such as Trackwise, SAP, SalesForce, and Excel.Diagnosed all specified data to reach appropriate location for evaluation.Conveyed critical thinking and communication skills to ensure that data about specified device had been received for complete understanding of malfunction.Spoke to customers and facilities for reconciliation of information needed to ensure a complete investigation was achieved.Advised quality concerns and instructed health care facilities on specific product in question.Created relationships with customers, vendors, and health care facilities to maintain the strong BD reputation.Collaborated with colleagues to improve quality of complaints to exceed expectations for customers.

Austin, Tx, Us

Insured compliance against complex mortgage criteria for the investor including fees, names, legal descriptions, and hazard insurance.Collaborated effectively with stake holders including internal and external title companies.Curated completed and reviewed files that were correctly placed in compliant storage system.Proactively followed up on outstanding conditions to process mortgages to willing investors.Published and analyzed diverse reports to highlight daily outlook schedule.Achieved quality control scores of 1.0 out of 5.0 - 5.0 being worst review of mortgage for six consecutivemonths.Demonstrated competency of Conventional, FHA, VA, Bond, and MCC loans.

Austin, Tx, Us

Leveraged several duties to ensure customers needs were met in a timely and accurate manner.Recognized by district manager for being 3 out of 200 tellers for accuracy, timeliness, and customer relationships.Understood security procedures to stay in compliance with credit union regulations.Performed monthly, weekly, and daily audits to ensure individuals, and vaults were in compliance of credit union regulations.Investigated fraudulent checks, deposits, credit cards, and debit card transactions for member well being.Exceeded teller level sales goals, and maintained ranking with high performing personal bankers on a monthly basis.Advised new and existing team members on effective processes and procedures to maximize quality of work.

Killeen, Texas, Us

Assisted customers with deposits, withdraws, and debit card issues.Maintained a steady flow of new accounts opened, and opening of existing accounts.Prospected new customers on business development outings.Grew relationships with customers by providing products that would help them grow financially.Conduct audits to ensure cash balanced throughout the day.Stayed in compliance with regulations of bank.