Bryan Hooker Email & Phone Number

Tampa, FL, US

• Oversee the SDLC process for 7 major products, managing development workflows, establishing key performance metrics, managing support escalation processes, and overseeing product quality.
• Established a Process Advisory Board to help ease the transition of tools and processes into new parent company.
• Provide support for key integrations such as Jellyfish (off the shelf) for resource allocation tracking, and Splunk (custom reporting tool) for metrics on QA and support escalation.
• Streamlined daily Support / Developer meetings using Splunk dashboards to cover key topics and discussion quickly and on priority to make optimal use of daily meeting time.
• Implemented a QA shift-left approach for all products so that test plans can be created and reviewed by team members before implementation efforts begin, resulting in higher cohesion among the team, earlier defect.
• Conducted post-mortem reviews of customer found defects among QA members, so that we can learn from customer experiences, and work to reduce customer pain.

Denver, Colorado, US

• Oversee 8 QA teams and 25 QA engineers, and 6 managers
• Established job roles and definitions across the QA organization, enhancing operational clarity and efficiency through comprehensive structural and role optimization
• Developed and implemented Splunk dashboards and scorecards, (Full Stack) providing actionable insights and guiding the QA organization with measurable goals, significantly enhancing decision-making and strategic.
• Collaborated on a committee to refine escalation metrics, achieving quicker resolution times, and led Root Cause Analysis meetings, identifying key process improvements to enhance overall operational efficiency.

Denver, Colorado, US

• Oversee 3 QA teams and 12 direct reports.
• Data driven management and goal setting.
• Develop processes for weekly QA activities to ensure on-time delivery of weekly releases.
• Facilitate daily and weekly meetings including QA sync-ups, open escalation reviews, weekly one-on-ones, leadership roundtables, and retrospectives (certified scrum master)
• Grew QA team from 3 to 6 without increasing budget by hiring and training Jr. QAs.
• Administration of Jira projects to fine tune processes and assist with team initiatives.

Denver, Colorado, US

• Certified Agile Scrum Master establishing best practices and common processes to transition the team from 1 – 2 releases per year to one fully qualified release every 4 weeks
• QA Lead establishing a high-performing QA team of 5 engineers by creating test plans, assigning work and defining over 500 test cases and 200 hours of manual execution per sprint
• Scrum Master, Product Owner and developer on a 6-person test automation team identifying, prioritizing, and planning the automation of manual regression test cases, saving over 60 hours of manual regression testing.

Houston, Texas, US

• C# Test Automation Development, Agile Development
• Mentor to a student in the CU Computer Science undergraduate program.
• Drove automation for a complex distributed SAN product.
• Worked on a small team of 3 engineers using agile processes to maintain and enhance a custom built test automation framework written in C# and.NET to facilitate automation of over 1500 user test cases for the end.
• Managed 2 ESX clusters running on a combined 8 physical servers hosting 100+ virtual machines. Responsibilities included upgrading firmware and software, provisioning additional storage and servers, while continuing to.
• Recognized the need for a system to track internal usage of the testing tool. Created a relational database, and wrote PHP to provide statistics in the form of charts and tables. This gave us the needed insight into.

San Jose, California, US

Quality Assurance Engineer, Web Based Technologies

San Jose, California, US

• Java Software Development, Cloud Computing
• Designed, implemented and maintained test cases and reusable code using JUnit and shell scripts in a Linux environment. Tested new functionality of a cloud computing and active power management product for.
• Maintained and contributed to a large repository of shell scripts used in functional testing. Introduced the team to the Groovy scripting language to improve efficiencies by leveraging existing java libraries. Promoted.
• Wrote test plans outlining proposed work and test development efforts to validate the quality of new product features. Participated in schedule estimations and problem tracking to evaluate risks associated with product.
• Allocated physical hardware and configured equipment used for testing. Considered hardware requirements to validate new product features and designed appropriate configurations to execute test cases most efficiently..
• Analyzed the results from test runs and code coverage metrics. Identified test failures from product failures and areas where additional tests and scripts needed to be added. Filed detailed problem tracking reports and.

Palo Alto, CA, US

• Python Tools Development, Storage Arrays
• Tasked with bringing test and tools automation into a manual testing team for a large scale storage array controller product. Gathered requirements from test engineers. Designed, implemented and maintained tools to.
• Collaborated with a global test automation team on a unified common automation framework to test a family of products across the company. Provided design analysis, recommendations and contributions to the testing.
• Configured servers and equipment for test in a fibre channel storage area network. Configured storage array controllers and servers using high availability and continuous access disaster recovery configurations..
• Automated the configuration and execution of end to end tests allowing nightly regression testing and repeatability of tests. Used XML configuration files and automatically sent email notification and updated a Test.

Palo Alto, CA, US

• C++ Software Development, Grid Storage
• C++ storage software development on a research and development grid storage product. Added enhancements and performed maintenance on a system of distributed RAID algorithms.
• Designed and implemented a nightly build system using Perl and Bash in a Linux development environment. Wrote and executed unit tests and generated reports on the health of the product.
• Evaluated source code management software and development tools used to create the product. Evaluated source code control management software used for the project.

Palo Alto, CA, US

• Perl Test Automation, Storage Virtualization
• Designed and built a distributed nightly regression test infrastructure using Perl and Bash in a Windows environment. The system included installation scripts, test code, load generation, and results reporting. This.
• Performed and automated storage cluster checkpoint restart failover testing. Testing ensured configurations were consistent after pending changes were restarted or rolled back after failover.
• Wrote memory monitoring scripts for the Windows OS to detect memory leaks in the product.
• Designed and implemented an object oriented data migration test utility. Performed high level design work including UML diagrams and use cases to develop a robust and reusable infrastructure. This allowed the system’s.
• Designed test cases capable of testing multiple interfaces including XML and a custom CLI. This was essential because it allowed additional interfaces to be tested without the need to design new test cases and allowed.

Bs, Computer Science (Natural Sciences)

Minor, Mathematics