Assisted store clientele by performing a multitude of tasks, including cash register operation, in-store navigation, and product knowledge and recommendations. Responsibilities also included stockroom duties, care and upkeep of the store, and outstanding customer service. Managed store coffee and tea inventory, including product ordering, section leadership, and updating staff knowledge of products.

Provides substitute instruction for K-12 and special education classroom teachers. Follows lesson plans left by the regular teacher, leads in-class discussions and lessons, grades papers, and ensures classroom protocol is followed.

Tended and interpreted the medieval gardens at The Cloisters Museum and Gardens, including propagation and cultivation, pruning and upkeep, harvesting plant material for education and demonstration purposes, and interpretation. Constructed trellising and structures for garden plants, watered garden beds and potted plants, and managed and directed garden volunteers. Assisted in departmental planning and vision, as well as greenhouse work, and upkeep and cleaning of garden areas. Researched, designed and wrote copy for interpretive signage in the gardens. Researched, wrote, and delivered public garden talks, as well as special events talks to recruit and retain museum members. Researched, designed, wrote, and published posts to the museum’s "In Season" WordPress blog. Demonstrated outstanding visitor service, providing informal plant identification and interpretation and customer service to museum visitors. Coordinated across museum departments while working both independently and in an intimate, team-based environment.

Managed, researched, provided access to, and reference assistance for Special Collections materials related to the history of the Menominee Indian Tribe of Wisconsin in a joint college academic library and public library. Provided regular research assistance to students, faculty, community members, visiting researchers, as well as to those making offsite reference requests, through management and administration of the Special Collections Reading Room. Oversaw maintenance and management of Special Collections materials and databases, managing multiple tasks and priorities, including collection development and expansion, creation of finding aids, cataloging of materials, arrangement, and digitization services. Assisted with Library Circulation Desk management and exceptional patron customer service, including circulation procedures, cataloging and processing of materials using the Atriuum integrated library system, updating and maintaining patron and circulation information, communication of circulation policy and procedure to patrons, reserves processing, and billing. Provided library and archival instruction, as well as topical lessons in critical analysis of primary sources. Directed development of a disaster plan for the library using the dPlan tool. Created content for the Special Collections LibGuides web pages, presentations, and program advertising. Hired, trained, and supervised Special Collections staff, student workers and interns. Coordinated with Library team in consultation with the Library Director on institutional direction, programs, and operations, and assisted the Library Director with as-needed duties.

Designed, constructed, and managed Menominee Food Distribution Program’s on-site gardens. Assisted community elders with design and management of home gardens. Mixed seed starter, started plants from seed, transplanted seedlings, constructed trellising, harvested and processed produce for community food parcels, and saved seed for the next season. Tilled garden beds, distributed seeds, built raised garden beds, weeded, and provided additional materials, assistance, and guidance to program participants as necessary. Researched, identified, and employed organic, culturally relevant, and environmentally sound horticultural management techniques to meet community and ecological needs. Assisted the Nutrition Educator and University of Wisconsin-Extension staff in leading community classes and workshops on a variety of subjects, including hoop-house construction, canning, and earth-oven construction.

Researched and led interpretive classes in ecology and local history for middle school students, focusing on knowledge and stewardship of northeastern Wisconsin via hands-on and place-based learning. Classes taught focused on watershed systems, lakes and woodlands ecology, voyageurs, Wisconsin tribes, and pioneer and logging history.

Researched, tended, and interpreted the gardens at The Cloisters Museum and Gardens with the Horticulture Department as a Metropolitan Museum Graduate Intern, providing outstanding interpretive information and visitor services to a variety of museum visitors. Responded to museum visitors’ requests for information about plant material. Cared for and maintained gardens and grounds using historically and environmentally appropriate techniques. Contributed two original posts to "The Medieval Garden Enclosed" WordPress blog using the museum library, and responded to reader comments. Researched, designed, and shared an original gallery talk at The Metropolitan Museum, entitled "Landscapes in Medieval Art" and focusing on the representation and symbolism of plants in specific art objects from the period. Participated in weekly intern seminars at The Metropolitan and other New York institutions, focusing on curatorial practices and management, object conservation and preservation, museum education, and museum operation.