Account Manager
CurrentLed multiple teams of several employees.Learned to handle all managerial responsibilities, including but not limited to - payroll, onboarding, scheduling, effective coaching and discipline, purchasing, quality assurance, maintaining inventory, and budgeting.Trained in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to company and facility management.Acted as the primary point of contact for clients, providing an average 95% facility tour score from clients each month.Completed and received the company's Account Management Training certification.Monitored issue tracking and drove practical and creative solutions.Engaged appropriate resources to drive issue resolution.Learned to provide all types of training, in-servicing, and quality control for staff to meet company standards and expectations.