Every company has a story to tell, and a potential to tell that story to countless people. This story is not one of just words, but of excellent service, efficient operations, and a strategic business plan that bridges brand and consumer. Every company has a story to tell, and every company needs a leader to write that story.I’ve written that story in my 16+ years in the restaurant industry. I’ve helped brands identify potential and surpass it; conceptualize ideas and execute upon them; determine needs and fulfill them.Currently, I am working in my tenth year with Pride Bakeries LLC as a Director of Operations where I’ve helped to lead operations on their opening of 10 Panera Bread Cafes in their Southern California region, including locations that have premiered specific brand features such as a drive-through option and food concepts. I’ve successfully hired and continue to manage 400+ employees who have worked to drive an average of 25 million in annual sales.My success has always been supported by my interest in deeply understanding a brand and its mission. Guest service is the cornerstone of this industry, and I’ve proven my success by achieving the highest standards of hospitality. My specialties include problem-solving, operational efficiency, store design/function, creating and putting systems into place, and developing teams to reach their full potential.