Bryan Jayne Email & Phone Number

Forward-thinking, versatile, and highly adaptive Product Designer, UX Strategist, Leader, and Researcher, driven by a passion for crafting user-centered, engaging designs that leverage the latest technologies, trends, and accessibility and compliance standards.I’ve consistently delivered high-impact designs with measurable results, including a 136% year-over-year engagement increase for a health & wellness app, a 34% improvement in usability, and a 90% user satisfaction rate for a fintech product. My focus is on delivering valuable and compelling experiences by aligning user needs, business goals and regulatory compliance, particularly in highly regulated industries such as health, fintech, government, insurance, tech and B2B.I’ve worked with start-ups, agile teams, and major brands, including WebMD, Umpqua Bank, Kroger Health, Cisco, Microsoft, Cigna, Adventist Health, Symantec, Sprint, McAfee, Marriott, Sony, Ritz-Carlton, Farmers, and Federal and State Governments. My expertise in building seamless user journeys has driven both user satisfaction and business growth.Expertise includes:– UX Design Strategy & Research: Leading end-to-end design processes by leveraging user research and cross-functional collaboration to deliver strategic solutions that drive measurable results.– Mobile-First Design: Creating visually compelling and highly intuitive mobile apps that seamlessly integrate into both consumer and B2B user journeys.– Emerging Technologies: Applying cutting-edge innovations, such as AI, to create powerful user experiences.– Omni-Channel User Journeys: Leading omni-channel strategies that deliver cohesive and seamless experiences across mobile, multiscreen, and communication touchpoints, ensuring consistency and engagement at every stage.– Stakeholder Collaboration & Leadership: Building strong relationships, facilitating stakeholder consensus, and leading initiatives that align teams to drive success, including running workshops to foster alignment.– Accessibility, Compliance & Data Security: Ensuring products meet WCAG standards and maintain the highest levels of security and privacy, critical for sensitive data in industries like health, financial services, government, and B2B.– Conversational AI & Automation: Implementing AI-driven chatbots and automation to enhance customer experiences and streamline operations.– Enterprise Software & Internal Platforms: Developing scalable software and platforms that streamline service delivery and operational oversight, enabling teams to improve customer service and productivity.

Listed skills include Creative Direction, Art Direction, Creative Strategy, Concept Development, and 66 others.

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  Western Washington University

  Design & Art