Bryan D'Sylva Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Results-driven Agile Leader with a passion for empowering teams to excel in Scrum practices and principles. Skilled in fostering a culture of continuous improvement and ensuring high-quality deliverables. Experienced in motivating and developing high-performing teams by addressing challenges and promoting effective problem-solving. Adept at challenging conventional development norms while maintaining focus on program goals and mitigating risks and impediments. Proficient in facilitating agile rituals and ceremonies for streamlined project execution. Collaborative communicator, adept at prioritizing work and managing scope in alignment with business objectives. Committed to building productive relationships with stakeholders and cross-functional teams, including vendors and partners.

Membership Systems Administrator with a proven track record in delivering seamless system changes and enhancements for various membership applications. Proficient in coordinating end-to-end processes, from design and development to testing and deployment. Skilled at liaising with cross-functional teams to ensure accurate alignment of business requirements in design documents and final solutions. Committed to providing extensive support for system releases, including training material development and stakeholder communication. Strong focus on maintaining comprehensive system and process documentation to uphold business accuracy and efficiency.

Dedicated SAP CRM Specialist skilled in defect resolution and support. Proficient in analyzing and remedying functional and data defects with precision. Adept at ensuring the smooth execution of CRM batch jobs and timely, accurate member communications. Committed to maintaining a robust CRM system for seamless operations and customer satisfaction.

Noble Park

Experienced Test Analyst with expertise in overseeing the full life cycle of SOA projects, specializing in SAP CRM implementation. Adept at collaborating with business owners and development teams to deliver seamless solutions. Proficient in test design, documentation, and defect management using HP Quality Centre. Skilled in identifying critical business processes and providing comprehensive test coverage. Dedicated to ensuring top-quality deliverables and effective post-go-live support.

Noble Park

Lead, motivate and develop a team of customer assistance consultants by assisting with recruitment and selection, supporting and managing performance management and development plans, recognising and rewarding performance and providing counselling and disciplinary action as required.

Safe Scrum 6.0 Ssm

Product Owner Icp-Apo

Certified Scrum Master Crm

Diploma Of Business, Frontline Management

Certificate Iv In Work Place Training & Assessing

Certificate Iv In Business, Frontline Manager