Bryan Jordan Email & Phone Number

Burlington, Ky, Us

Bangalore, Karnataka, In

In my role as Client Delivery Leader at Microland, I steer service delivery in the realm of Digital Infrastructure, focusing on Networks, Voice, and Cyber Security. This position, a testament to my 20+ years in global IT leadership, involves:Strategic Stakeholder Engagement: Cultivating robust relationships across varied levels within the customer's and partner ecosystems, ensuring cohesive and impactful collaboration.Program Management Excellence: Spearheading an extensive Data and Voice program, balancing onsite and offshore dynamics to guarantee seamless execution.Leadership of High-Caliber Teams: Guiding a fleet of tech SMEs and Service Management experts, aiming for top-notch service levels and operational efficiency.Customer Satisfaction Pioneer: Injecting a relentless drive for customer-centricity, reflected in soaring CSAT/NPS scores and substantial account growth.C-Level Strategic Partnerships: Engaging with Client Leadership to embed thought leadership into our operations and governance, driving forward-looking business reviews.Financial Stewardship: Skillfully navigating financial landscapes, from forecasting and P&L management to boosting profitability.Operational Excellence: Championing methodologies like Lean 6-Sigma, Agile, and ITSM to elevate operational workflows.Culture of Excellence: Fostering a vibrant workplace that prizes quality, agility, and collaboration.Empowering Talent Development: Dedicated to nurturing and advancing our team's growth, aligning technical opportunities with career aspirations.My mission: to redefine service excellence. I focus on responsive delivery, unparalleled customer experience, and meticulous compliance with privacy standards. With an unwavering commitment to excellence, I am setting new benchmarks in the industry, leading teams and projects with a visionary approach and unshakeable confidence.

Welcome to Vespucci Ventures Consulting Group. We specialize in leadership, IT operations, and business process optimization. With a focus on excellence, we empower organizations through cutting-edge technology solutions and streamlined processes.Our expertise lies in developing standardized and scalable IT processes, strategic project guidance, and software development optimization. We've successfully deployed ERP platforms for large manufacturers, implemented robust healthcare compliance systems, and facilitated digital transformations.We thrive on time-sensitive challenges, deploying integrated solutions swiftly. Security is paramount, as evidenced by the secure migration of 800 servers without incidents. Financial stewardship is crucial, managing a $1.5 million annual budget.Innovation is at our core, exemplified by a Project Portfolio Management (PPM) tool that reduced the need for contract project managers by 50%, resulting in $2 million in annual cost savings.At Vespucci Ventures, we are unwavering in our commitment to excellence and stand as your trusted partner for IT and process optimization. Let's connect and explore how we can elevate your business together.

London, Gb

As IT Program Delivery Director, I was responsible for leading a matrixed team of 200+ international resources to execute IT infrastructure, connectivity, and network security services for 2 Enterprise clients. To carry out my mandate, I directed end-to-end projects across their lifecycle, including: strategic planning, process development, sales support, and talent management.Here are some of the ways I’ve made positive contributions to business performance:➥ Optimized the allocation and utilization of program resources to ensure established ROI and KPI goals are met.➥ Recruited, trained, and managed 200+ employees inclusive of IT Project Managers, Technical Resources, and Contract Managers.➥ Reduced SLA penalties to under 10% by enabling the efficient manipulation, analysis, and utilization of internal data to reduce missed deadlines. ➥ Authored best practice PMO processes and integrated new technologies to increase Project Manager productivity metrics by 25%+.➥ Established an integrated engagement process for a new customer, enabling 100% service level attainment across 1,000+ projects over 1 year.➥ Routinely identified and remediated gaps in team performance, improved technical capabilities, and increased Right First-Time metrics from 50% to 99% over 6 months.➥ Led both architecture and engineering teams to deliver AWS and Azure systems for P&G’s vendor-neutral cloud platform.

Leeds, West Yorkshire, Gb

As Program Delivery Director, I was tasked with managing the delivery of PMO services for Enterprise clients; I continually employed Agile development best practices to achieve established goals for productivity, revenue, on-time delivery, and ROI.Here are some of the ways I’ve made positive contributions to business performance: ➥ Managed the development of the Big Data foreign currency exchange fraud detection software to enhance real-time fraud mitigation capabilities significantly, resulting in $1B in avoided costs annually.➥ Led a global data center move for Rolls Royce with zero disruptions to business operations.➥ Developed a new branding strategy and pricing framework consisting of a 3-tiered pricing model, resulting in 25% YoY sales growth.

Chicago, Il, Us

As M&A IT Director, I was tasked with merging 128 companies – including infrastructure, systems, and data – into one cohesive unit. I managed the divestiture of the IT Division in 2011 and untangled the ERP systems of 4 business lines with zero interruptions to the normal flow of operations.Some of my additional accomplishments include:➥ Optimized day-to-day processes and technical resources for a $6B annual revenue organization. ➥ Maintained a robust IT infrastructure that is cost-effective, secure, and operationally compliant.➥ Implemented voice, data shop floor automation, ERP, and CRM solutions impacting 8,000+ employees across 7 organizations.➥ Ensured strategic alignment of all IT infrastructure with supply chain, production, and distribution schedules and systems.➥ Achieved 100% business uptime throughout the transition.

Mason, Oh, Us

★ Responsible for network engineering and infrastructure security, addressing and resolving engineering and technical issues affecting voice and data services.★ Managed a team of engineers leading technology deployments, upgrades, project management, and consultative services for internal departments.★ Improved performance across all facets of operations using Six Sigma methodologies coupled with Key Performance Indicators.★ Designed and developed a next-generation VOIP platform, as well as the company's first DMZ to support PCI-compliant business transactions online.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT CINTASHeadquartered in Cincinnati, Cintas Corporation provides highly specialized services for businesses throughout the world. Businesses, large and small, trust us to handle their uniform, facility services, first aid and safety, fire protection, cleanroom, document management and promotional products needs with consistency and integrity.

Rueil Malmaison, Paris, Fr

★ Served a key role providing project management, internal consulting, and Tier 3/Tier 4 support to North and South American data networks.★ Sustained accountability for the association of 40 operating divisions into a global Wide Area Network featuring comprehensive voice, video, and data traffic capabilities.★ Improved over 200 field offices, launching consistent architecture and service offerings that resulted in the achievement and maintenance of 99.99% uptime .★ Deployed a service catalog approach across all locations in North America that eliminated 95% of severity-one network issues within six months.★ Achieved over $1M in annual savings by validating and right-sizing existing circuits.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT SCHNEIDER ELECTRICAs the Global Specialist in Energy Management and market leader in industrial automation and software. Schneider Electric enables people to experience and transform efficiency where they live and work; from home to enterprise, across the grid and the city.

Chicago, Il, Us

Provided analysis, designed options and made leading edge, cost-effective recommendations for 100+ CPG plants’ technology solutions.

Provided Pre and Post Sales support of global Telecomunications providers products and service offerings.

Masters Of Business Administration (M.B.A.), Business Administration

Bachelor Of Science - Bs, Political Science

Bachelor Of Science - Bs