Bryan Newman Email & Phone Number

Led a team of 50+ product and delivery managers, driving product vision and execution across digital channels.Managed a $60M digital product and engineering budget, prioritizing initiatives to optimize customer experience.Achieved a 93% reduction in detractors and a 25-point increase in NPS through user-centric feedback loops.

Responsible for B2C Pharmacy Benefit Features on express-scripts.com, such as Price A Medication, Locate(Find) a Pharmacy, Benefit Overview in addition to B2C properties like the Pharmacy Resource Center, Client Website, MTF Provider Portal.All sites are built in React with Springboot services or leveraging API's on either PCF or AWS.

Franklin Lakes, NJ

* Responsible for Digital Client Solutions for large clients and health plans delivered via Web/Mobile/API.* Successful at working cross-functionally with Development, Quality Assurance and Design Teams, allowing projects to be delivered on time.* Business product manager (BPM)/ Business product owner (BPO) on many large scale client facing digital.

Assigned to Express Scripts as a Digital Strategy product manager.

* Managed all DRTV Clients performing/assisting with both strategic and directed analysis in order to optimize marketing spends, improve analytics.* Worked with DRTV Clients Media Buying agencies, review, edit and approve monthly schedules. Give input on opportunity buys.

* Lead and manage all aspects of Internet business strategy, e-commerce, web branding, lead generation and E-Channel marketing (web, email, affiliations, etc) * Manage design, development and implementation of new corporate e-commerce website, including SEO and CPC * Performed List management, keeping our customer database CAN-SPAM compliant and opted-in.

Business Development and Software Support for CRM/SFA tools.

* Managed creation, content and layout for client eCommerce initiatives. * Worked with clients in a variety of projects from web presence development, email campaigns, SEO, CPC campaigns. * Identify and recruit staff to extend firm's specialized skills to our clients.

* Launched new corporate site, coordinating the different needs of five internal divisions and the creation of a web-based resource center for registered healthcare professional community members, in addition to the launch of branded micro-sites for consumer products.* Executed online campaigns, driving incremental revenue stream for 3 divisions*.

* Position created by President of Division for me to leverage my Marketing and IT skill-set. * Identified, Implemented and rolled out a CRM / Sales Automation system for management of leads, sales process, and improvement of business communication. * Trained and supported management, sales, service and marketing users of system. * Created a sales.

* Military Policeman, Operations NCO, Training NCO, Instructor

* As Desktop support for 350 internal, 100 remote end users. Responsible for day-to-day trouble shooting of all end user problems. Directed all software and hardware upgrades and rollouts.* Analyzed, designed and implemented network changes to accommodate increasing bandwidth requirements. Replaced and upgraded aging network hardware and software to.