At HPE I lead Product Management for GreenLake Cloud Services including our portfolio of private cloud solutions for hybrid, edge and AI solutions.

I lead a global organization focused on helping our customers successful adoption of Oracle Cloud Infrastructure. I lead teams that provide regional field enablement and direct support for large/complex customer engagements to identify technical blockers and drive product and engineering initiatives back into the OCI platform to remove them. I also lead customer engagement programs including the OCI Customer Advisory Board and Technical Advisory Board.

I lead the Rackspace OpenStack Private Cloud business and am responsible for all aspects of service delivery including Support and Operations, Professional Services, Training, Product Marketing, Sales, and Account Management. Partnering with Rackspace customers to transform their business by delivering private cloud-as-a-service built on OpenStack and Kubernetis technologies.

Lead the Product Management organization for Rackspace Private Cloud whom are responsible for defining the technology products and services that make up the RPC offerings. Our portfolio of services include private cloud deployments (in Rackspace data centers or third-party/customer prem solutions) of OpenStack and augmenting technologies. As a member of the leadership team for the Private Cloud Practice Area, I have played an instrumental role in helping build and scale this business from early "incubated" stages through our current state as a significant contributor to Rackspace's overall revenues and a key area of strategic focus as a high-growth area of our business.

(Tier 3 - acquired by CenturyLink) As Vice President of Product Management, I was responsible for realizing Tier 3’s vision to be the most comprehensive cloud management platform for the enterprise. I built and managed a team of resources responsible for every facet of product management from feature request ingest through iteration planning through service delivery. My scope of responsibility extended across our enterprise public cloud platform for IaaS and PaaS solutions (recognized in the 2011 Gartner Magic Quadrant as being in the "Visionaries" quadrant) and our open source initiative Iron Foundry (.NET developer tools for Cloud Foundry) through support of strategic relationships with technology and service providers leveraging the Tier 3 platform.

(Tier 3 - acquired by CenturyLink) In my role as Vice President of Services I was responsible for building out both pre and post-sales engineering teams to support the pursuit and on-boarding of customers onto the Tier 3 Enterprise Cloud Platform. During this time of incredible growth within Tier 3, my scope of responsibility often extended far beyond just the services team, and I made a number of contributions from an executive leadership perspective in areas of Operations, Product Management, Product Marketing and overall leadership across the organization.

Built and managed team of Solution Architects supporting Channel programs at Limelight (accounting for ~1/3 of LLNW revenues). Provided pre and post-sales technical and operational support to channel partners (technology partners, OEM partners and traditional resellers). Helped to extend the Limelight network through support of strategic engagements (Bell Canada, Bestel, Bharti, BCX).

Managed all facets of development and delivery of the ToolWatch Enterprise platform (a new Software as a Service solution for the Construction industry). My responsibilities included defining functional and technical requirements for the new platform, managing both in-house and contract development teams to construct and deliver the new platform and managed the ongoing operation and delivery of the ToolWatch service to its subscribers. I also worked closely with internal Sales and Strategic Alliances teams for high-profile customer and partner engagements, serving in a number of capacities for pre and post-sales support.

Responsible for configuration, deployment and ongoing support for Sales & Marketing systems including CRM (Salesforce.com). Managed the teams providing technical and operational support for the CRM platform and its various integrated systems as well as data quality and integration services to 900+ users in the US, Europe, Australia and Asia. Served on various cross-functional committees for McGraw Hill including the “eCommerce Strategy Committee” and “Balanced Score Card Committee” to provide insight and subject matter expertise.

Senior Manager – Solution ArchitectsManage organization responsible for identifying requirements for enterprise e-commerce solutions as part of the pre-sales process for large retailers including website, fulfillment, customer service and online marketing services required. Work with engineering teams to design and scope custom components of the required solution, and with the sales organization to represent the complete solution to the customer. Manage the engagement process post-contract including functional specification design and transition to implementation teams. Drive marketplace requirements back into the product roadmap for the Amazon e-commerce platform based on customer needs and market trends.Senior Manager - Technical Account ManagementManaged technical and operational support programs for third-party merchants using the Amazon platform, including enterprise partners such as Target and ToysRus through individual merchants selling in stores on the Amazon site. Supported complex integrations between Amazon and these partners, including low-impact defect/bug management through high-impact event and SLA management. Drove change-management process for partner impacting activities and formal correction of errors process to identify root cause and prevention for unplanned events. As the second employee of this new TAM organization, I architected, deployed and staffed many of the teams and processes that have allowed Amazon to support a partner program that grew from one enterprise partner supported by two associates in 2002, to supporting multiple enterprise partners, a new “Merchants@Amazon.com” platform with over 7,000 merchant partners selling in sixteen new “stores” on the Amazon.com site, and rolling out 7x24 support for high-impact events for individual “Marketplace” sellers on the North American and European Amazon websites, supported by a team of over 70 associates in four separate locations in the US and Europe.

Provided Sales Engineering support for US operation of UK-based software company and their enterprise B2B product (InTrade™) for e-procurement, e-supply and marketplace applications. Performed various roles in the sales lifecycle, including product demonstrations, technical presentations, business process analysis and proposal development for C-Level audiences of mid-market ($500M-$2B) companies throughout North America. Worked with the Strategic Alliances group to engage and train technology, infrastructure and integration partners. Provided functional and technical training of the InTrade product to internal employees and partners. Worked closely with the US and UK product teams to develop new versions and enhancements of the InTrade product based on customer feedback and requirements.

Provided consulting services to client base spread throughout Colorado and the western United States. Served as lead engineer for all large engagements, managing engineering time and resources as well as coordinating product procurement. Performed pre-sales support and consulting for clients including product demonstration, training, seminar presentations and technical support covering a large number of products and services. As one of the founding partners, I helped build the company from scratch into the largest Citrix Platinum reseller in a 13-state region, a Microsoft Certified Solution Provider, and a Novell Platinum reseller.