Bryan Laird Email & Phone Number

Canada

Montreal, Quebec, Ca

Responsible for the Strategy and Go to Market for the CIAM platform at Bell.• CIAM Platform Roadmap & Strategic planning, Value Streams mapping, Applications onboarding prioritization • RFP, Procurement and onboarding of CIAM stack (Auth0, 1Kosmos, Strata, AWS SNS/SES) & Integration vendor (E&Y)• OKR's KPI’s, KRI’s, KCI’s definition and tracking for business benefit hypothesis • PI-Planning, ART syncs, Risks and Issues management, Flow optimization following SAFe 6.0• Managing and promoting DevOps continuous delivery pipeline, including built-in Quality and Lean UX innovation cycles • Coordinating Architectural runway & Solution Trains for integration with Data Privacy, OneTrust & Fraud systems• Facilitating Automated Quality Management Strategy covering unit, functional, security, load & performance, chaos, business, production, operational readiness testing with multiple production and non-production environments, maintaining forward/backward compatibilities per platform and onboarding applications releases• Executive reporting, communications & building/managing reporting dashboards using Jira, Confluence, Miro & Office365

Toronto, Ontario, Ca

PointClickCare is the market-leading EHR solution that helps the long-term post-acute care providers deliver value-based healthcare and enable clinical excellence.As a Product Leader at PointClickCare, I lead teams and work across the organization to deliver platform solutions and frameworks that enable our customers to provide effective care for their patients at scale.

Toronto, Ontario, Ca

As a Senior Product Owner at PointClickCare my mission is to understand the market problems uncovered by the Product and Market teams. Then taking those insights and using them to help drive the design, features and functionality to address them. Key Responsibilities:Lead and contribute to the planning phase for projects in PointClickCare's financial applications, including defining use scenarios, identifying ways industry innovations can be leveraged, creation of business requirements and process flows; coordinating the cross-functional creation of detailed project plans, pilot plans, and partner plans. Ensure an effective handoff of project deliverables to agile teams by collaborating to create business and technical documentation, approving enhancement specifications, providing input and feedback on the planned enhancement.Maintain status dashboards for all assigned projects, working as warranted to ensure the project is executed to planned schedule, and proactively eliminating obstacles and escalating when projects are at risk. Contribute to the pilot phase of projects by collaboratively defining pilot site selection criteria, determining the number and timing of pilot sites, soliciting and capturing pilot site product feedback, and communicating results back to the project team Manage all product feedback captured through pilots and prioritizing and scheduling all issues and enhancements based on input from the Product teams. Contribute to the overall product strategy for PointClickCare by staying informed of workflow solutions for long-term care and assisted living providers, contributing ideas to other product teams at their request or proactively, sharing identified technology trends, and identifying opportunities to collaborate across areas.

Product Manager/Product Owner for all Web/Mobile (HTML5, ASP and .net) SAAS based technology solutions (CRIterion/ProLender, Probe, KonekRelate) Additional focus on direct to channel platforms for creditor insurance, client on-boarding and Retail/Commercial lending solutions supporting 40+ Financial InstitutionsAccomplishments:• Led a diverse team with conceptual/ logical/ physical data model design & mapping for 3rd party systems integrations such as (Multiple banking systems, Filogix/Expert, Dealertrack, Equifax, TransUnion, Genworth, CMHC, First Canadian Title)• Managed strategic relationships with partners and vendors for suite of lending products• Conducted competitive analysis to anticipate competitive trends, emerging competitivethreats (Fintech or incumbent) related to product set.• Managed a team of 3 Business Analysts and 3 QA analysts

Senior Business Analyst for all (HTML5, ASP and .net) SAAS based technology solutions (CRIterion/ProLender, Probe, KonekRelate) Additional focus on direct to channel platforms for creditor insurance, client on-boarding and Retail/Commercial lending solutions supporting 40+ Financial InstitutionsAccomplishments:• Led the integration of third party functionality including: creditor insurance, CMHC/Genworth/FCT, Equifax/TransUnion, numerous Banking system platforms, Digital document storage and e-signatures, Automated Decisioning• Ran on site solutioning engagements to help drive engagement and customer satisfaction with core lending systems. Managed process mapping resulting in alignment to automated workflows• Ran procurement, design and implementation of SAP BI solution for insurance reporting suite product (PRS)• Retooled client software release experience for major software iterations• Ran the evaluation and selection of an internal change control system utilizing the Axosoft/Ontime system to align business workflows to hardware procurement.

Ca

Platform specialist and point of contact for Pre and Post Sales, Product, Marketing and Development teams. Contributed to stabilization of a startup platform to mature business solution. Managed the full triaging and escalation of internal and external application issues. Accomplishments:• Conducted the selection and adoption of internal change control system utilizing the Heat Help Desk System from aligning business workflows to hardware procurement• Managed all Internal, Datacenter Assets and infrastructure (Exchange Server, Application Web Farm, Message Queue Servers, Load Balancing Hardware and software, Routers etc.) • Lead DRP and Security Audit processes and procedures• Lead a team of 3 Client Service representatives

Information Systems, Information Systems, Programming, Technical Writing, Networking

Economics