Project Manager with the SoCalGas Vista CIS Replacement Project.The project seeks to retire the company's legacy Customer Information System (CIS) and replace it with a modern CIS platform that will improve and enhance key customer service transactions (metering/measurement, billing calculation, payment processing, credit & collections activity, etc.) and support a seamless, omnichannel customer experience for every SoCalGas customer.

Project Manager with the SoCalGas Advanced Meter Project.Leading the Advanced Meter Network Management team, responsible for developing and executing the network and meter reading operations for The Gas Company's Advanced Meter Project, which covers ~6 million customers (and their natural gas meters) across greater Southern California.More about Advanced Meter at: http://www.socalgas.com/innovation/advanced-meter/

Manager in the Business Planning area of the Customer Service Business Unit.Managed a team of Project Managers responsible for short and long term business planning, goal development, operational excellence initiatives, and strategy/roadmap development for the Customer Service Business Unit at SCE.

Project Manager in the Planning & Policy area of the Transmission & Distribution Advanced Technology organization.Supported Smart Grid policy and strategy development at SCE. Managed the development of SCE's 2010 Smart Grid Strategy & Roadmap. Download a copy at http://www.sce.com/PowerandEnvironment/smartgrid/technology.htm

Project Manager in the Business Design area of the SCE Edison SmartConnect Program.Edison SmartConnect is an Advanced Metering Infrastructure (AMI) program, and is just one aspect of SCE’s national leadership in smart grid technology, bringing customers more reliable, cost-effective, environmentally responsible power.To learn more about Edison SmartConnect, please visit www.sce.com/smartconnect

Operations Strategy Consultant in the IBM Business Consulting Services (BCS) Strategy & Change service line. Aligned to the Energy & Utilities industry practice area.Staffed primarily at Advanced Metering Infrastructure (AMI) program at Southern California Edison during this time. Also participated in the creation of consulting services proposals, business cases, and strategy/thought leadership development activities for the Utilities industry practice.

Manager in Accenture's Utilities industry consulting practice. Led and contributed to business and technology integration projects at multiple utilities and telecommunications clients across the United States.