Bryan L. Email & Phone Number

Detroit, Mi, Us

Dearborn, Mi

• Subject Matter Expert (SME) for Consumer Risk Originations• Machine Learning scorecard development• Logistic Regression scorecard development • JAVA coding-development using Selenium for automated application entry in test environments• Support development of Consumer Risk Originations models, automatic decision strategies and credit analyst advisory/marketing messages• Development of Risk Monitoring Tools to ensure adequate controls exist to manage the portfolio• Monitor performance of scoring models and provide recommendations for improvements, as applicable• Respond to risk origination inquiries from the Field/Business Centers in a timely manner and reconcile/response to issues as necessary• Work with various cross-functional teams, including IT, Pinnacle Business, Project teams, Analytics and Infrastructure Teams• Create and execute test plans and processes • Participate in various projects and ad-hoc assignments as designated by the Project Manager – NA Consumer Risk Originations, Manager NA Consumer Risk Originations or Director, Global Consumer Risk• Support EPM projects• Ensure all test validation/documentation, approvals, and segregation of duties is completed and retained to ensure Sarbanes Oxley (Sox), Global Audit Control (GAC) and Global Policy Manual Compliance• Support MCRP records audit and retention, and business continuity initiatives• Update procedures and Global Risk Management SharePoint/websites as required

Dearborn, Michigan

• Create and maintain project charter and a detailed project plan to identify and sequence activities needed to successfully complete the project. Control and monitor progress of the project activities• Develop a schedule for project completion that effectively allocates the resources to the activities and revise as needed• Collaborate and maintain strong working relationships with multiple business teams (including Legal, Funding Support, Treasury Operations and Funding, IT, Risk Management, SQA, etc.) to understand requirements, constraints and issues associated with the project• Track action items, issues and scope changes; determine importance, urgency, risks and escalate as appropriate• Ensure that the project deliverables are on schedule, within budget and are acceptable quality • Manage the project business case and track budget contingency • Review and revise the project schedule with team members and senior management as appropriate• Prepare project information/presentations for team and management meetings and minimize unproductive discussions • Schedule meetings and facilitate project team, senior management and formal review meetings • Create and submit project documentation

North America Headquarters

Lead business analyst responsible for the development and continued support of CVM (Contract Validation and Management) our proprietary loan origination system, FS (Funding Services imaging system), and AO (AutOrigination rules engine). Drive technical solutions and processes which support company objectives. With broad exposure to several other TDAF systems analysts, the funding and credit departments and outside vendors. Responsible for comprehensive new functionality testing of CVM/FS/AO and interfacing systems. Includes documenting specific business requirements and executing test cases for each release. Continually updating a complete regression test case library to execute during each testing cycle.Manage and update AutOrigination, our funding “rules engine". Add rules, forms (contract and ancillary), and subtotal templates.Provide production support for system users, primarily Funding, in the US.Create, maintain and enforce several internal processes to ensure compliance.Identify system enhancements and manage the Service Desk Requests process.Support imaging partner vendor relationships. Support testing and addition of new contract forms revisions and data entry mapping.Manage and update CVM process documents.Support eContract initiative, including developing requirements, test case creation, testing, training and support.Work on special projects.

Farmington Hills, Mi

Provided support and field training for retail and lease CF proprietary eContract system.Updated proprietary eContract retail and lease contract forms in the eContract system.Maintained XML data mapping from eContract to AutOrigination validation engine.

Analyzed and approved lease and retail auto loan applications submitted by dealers. Communicated with dealer finance managers regarding credit decisionsNegotiated conditions of loans to the mutual satisfaction of the dealer’s needs and CF lending objectives. Reviewed lease and retail installment contracts for compliance. Developed and maintained dealer business relationships. Responsible for tracking and meeting personal and territorial finance penetration goals.

Led a team of 8-10 representatives to collect delinquent auto loansConducted representatives’ monthly and annual performance evaluationsConsistently achieved individual delinquency objectives and team goals Conducted random phone monitoring for quality assurance and presented recommendations for improvementsProduced calling plans for representatives on the automated dialer

Responsible for collecting customer payments and limiting credit lossesCollected payment delinquencies on accounts from 14 days late up to charge offPerformed skip tracing to update customers contact informationCollected customer payments via automated dialer and manual calling

Inbound customer service support of GMAC retail and lease accounts.