Founded a team of senior Customer Success and Technology Architects for the retention and expansion of our largest worldwide accounts. This required a unique account strategy and execution with the overall account team, advocacy and prioritization of customer needs with our engineering teams and scaled process improvements for a high touch customer base.

Built value-based collaboration and productivity architectures for Dropbox’s largest prospective and existing customers. Became the trusted advisor for implementation, migration and operationalizing Dropbox and complimentary partner solutions. Drove new product specifications based on customer requirements and industry trends.

Founding member of centralized security architecture team focused on IT and product security across all lines of business. Evaluated emerging solutions for use within the organization or as an investment to drive maturity. Led teams for implementation of very large scale identity, mobile and collaboration solutions across all LOBs.

Modernized client platform and productivity solutions across the organizations. Designed and built highly scalable and flexible services for client and data center infrastructure provisioning. Optimized software distribution and end-point security using best-of-breed and company technology. Built new models for early cloud adoption allowing services and content to be securely accessed from anywhere.

Led multiple modernization efforts from centralized to distributed computing, including multiple generations of operating system deployment and all facets of client facing and infrastructure software. Led all efforts for client and mobile platform security, building scaled and repeatable processes for detection and response. Part of the core due diligence and integration teams for multiple large scale acquisitions.