Bryan Mcgann Email & Phone Number

Tempe, Az, Us

GoDaddy LUMINARY 2019 award recipient (Top 2% of company)Consistent TOP 10% Performer in sales and customer satisfactionConsult/troubleshoot on all facets of website, email, server, and domain hosting. Assist in setup of servers, Apache Linux cPanel hosting, WordPress sites, WebSite Security, SSL's etc.Troubleshoot connectivity issues with DNS, FTP, Server access. Site security, migration, disaster recovery and restore of web hosting.Work as a team to tackle difficult issues through to solution implementation.• Analyzed issues to troubleshoot and close incidents involving down links, SNMP poller failure, VLAN assignment, routing failures, reachability issues, etc• Experienced with: ServiceNow, Moogsoft/AIOps, SevOne, NetElastic/Kibana, SMDB database, RANCID• Worked with Cisco Catalyst/Nexus switches, ASA Firewalls, Juniper routers and switches, Arista switches and A10 Load Balancers

Salt Lake City, Utah, Us

Developed all curriculum, training materials, scheduled and trained CCNA candidates. Emphasis on Canvas and distance/remote education development for A+, Network+, Security+, and Cisco CCNATaught A+, Network+, Security+, CCNA and Microsoft certification classesDeveloped all course curriculum, testing and certification preparation products

First Data ISP is a full scale, directly integrated credit card processing company head quartered in beautiful Scottsdale Arizona . Founded by Dan Arndt in 1988, First Data ISP has grown considerably over the years, is certified by Visa/MasterCard and is a leading provider of merchant processing solutions/products nationwide and internationally. While there are thousands of sales offices that broker merchant services throughout the country, First Data ISP is one of a handful of certified financial institutions that are actually able to process a credit card transaction from start to finish on behalf of a merchant. We offer complete package for small and medium size businesses, sales reps at First Data ISP are here to help your business obtain a cost effective, service oriented merchant account.Climb the ladder of success! Share that success! And leave a legacy!

Microcomputer Specialist/Network Administrator/Instructor- MCSE/MCITP - Enterprise Admin/A+/Network+, Project Manager Designed, documented, installed and maintained new active directory domain, initiated and implemented physical to virtual domain controllers conversion reducing hardware diversity with Hyper-V.Diagnosed hardware and software problems, and replaced defective componentsDesigned, configured, and tested computer hardware, networking software and operating system softwareAnalyzed equipment performance records in order to determine the need for repair and replacementRecommended changes to improve systems and network configurations, and determined hardware and software requirements related to such changesWrote, designed and produced training materials and network documentationAs training project manager I trained and managed hundreds of certification candidates in PC repair and installation, network operations and administration and achieved significant improvements in their productivityPerformed data backups and disaster recovery operations for servers, routers, and switchesMaintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, patch management and all configurationsRestructured and improved network cabling, router and switch configurationGathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirementsExtensive experience with Dell, Cisco, Microsoft, H-P, and more.

Systems Analyst: Performed configuration, optimization, design, and disaster recovery of Microsoft Exchange servers and administrator technical support for Microsoft Exchange administrators - Emphasis on diagnosis, troubleshooting, and disaster recovery of customer Exchange email data and hardware. Maintained department leading performance of cased closed as “Very Satisfied”Corporate Exchange Administration Trainer - Trained incoming Microsoft Exchange System Admin Analysts

10+ years outside and telephone sales prospecting, cold calling, qualifying, presenting and closing salesExperienced District Sales Representative building sustainable repeat revenue by increasing the scope of services and product purchases Maximized major account long-term sales thru relationship buildingUtilized assertive demeanor and competitive nature with a disciplined approach to closing salesHighly-disciplined team-leader, presenter, and trainer utilizing customer service and leadership skills to maintain order and professionalism in an active sales environment Enhanced inside/outside sales work environment through teamwork and focusing on solutions selling and providing functional guidance advice or training to less experienced sales executives Consistent over goal performer

Certificate, Mcse - Microsoft Certified Systems Engineer

Bachelor'S Degree, Industrial Technology Electronics/Electricity