• Department manager in a 120 bed nursing home facility• Responsible for acquiring new talent and building an effective team• Operations included ordering supplies, manage a detailed inventory count, and daily director meetings to address key concerns within the department and facility as a whole. • Took over a struggling account and brought it up to company and client standards in 5 weeks by utilizing positive staff-motivating techniques, attention to budget demands, and exceptional customer service skills to address client and resident demands• Assisted Account Managers in maximizing account profitability; assessed inefficient routines and addressed key ordering changes while maintaining excellent customer service to the client• Established new accounts; supervised the set up process and helped facilitate client relations during transition periods

•Responsible for opening and closing the store and acting as lead manager on duty•Performed Daily Walks: Managerial assessment including but not limited to following up with the team to ensure brand was being maintained and standards met, as well as identifying further opportunities to drive sales•Cash handling experience includes register, store advances, and balancing safe at end of the night.•Lead a team of 100+ team members through daily tasks and special projects •Oversaw Team Leads and Team members to meet store goals, administer coaching, and implementing corrective action when applicable•Drove profitable sales while maintaining district-leading customer service scores•Managed additional stores as needed for special events

Managed other Dietary Aides in the completion of daily duties and special projects as well as cooked the meals for +125 residents. Constantly maintained Federal and State health regulations in the Dietary Department