Customer Service Manager
CurrentLead and motivate a team of customer service representatives to deliver exceptional service to clients.Serve as the primary point of contact for our business partners, ensuring effective communication and problem resolution.Collaborate with cross-functional teams to address customer inquiries, orders, and concerns promptly and accurately.Develop and implement strategies to optimize customer satisfaction and retention.Analyze customer feedback and market trends to identify opportunities for improvement and innovation.Maintain accurate records of customer interactions and transactions.