Bryan Moran Email & Phone Number

Farmington Hills, Michigan, United States

Uncle Froggy's outdoor services has been in business for 20 years and specializes in outdoor livingspaces but can help you with any outdoor project that you have!https://www.facebook.com/UncleFroggyspoolsandpatios/

Detroit, Michigan

• Oversaw and streamlined the renewal process for a $35M+ annual recurring revenue (ARR) portfolio, orchestrating seamless coordination among Sales, Finance, and various departments.• Produced and presented quotes proactively, engaging customers in value-oriented discussions to enhance the likelihood of on-time renewals.• Partnered closely with Account Managers and Customer Success Managers to develop and implement strategic customer plans, significantly contributing to successful customer retention efforts.• Excelled in a dynamic, fast-paced environment, efficiently handling large volumes of renewals while meeting stringent contractual obligations and reporting deadlines.• Maintained a meticulous approach to managing the renewal pipeline, ensuring precision in tracking, documentation, and communication to uphold the integrity of the renewal process.Achievements: Exceeded FY2023 performance goals by 9%. Surpassed FY2022 performance goals by 24%. Achieved over 100% of performance goals in FY2021, FY2020, and FY2019

United States

• Offered technical support for MSC's ControlPoint Inventory Management solution, addressing a spectrum of issues related to hardware and software through comprehensive troubleshooting.• Took ownership of problems by conducting thorough problem analyses, ensuring resolution through effective and targeted actions.• Delivered tier 3 support for both hardware and software challenges, adeptly troubleshooting technical issues both remotely and on-site.• Maintained meticulous documentation of support requests using the ServiceNow application and contributed to the Knowledge Base by submitting articles for first-level issue resolution.• Engaged in ongoing professional development to stay current with necessary skills, enabling the delivery of technical training to both internal associates and external customers.Achievements: Received a MSC Gold Star and On the Spot Award  I'm proud to have been the 2015, 2016, and 2017 Chili Cook-off Champion.

48393

• Cultivated and revitalized connections with existing customers and installation base, ensuring ongoing satisfaction and loyalty.• Proactively pinpointed and capitalized on emerging sales prospects to expand the customer base.• Orchestrated a targeted marketing campaign focused on bolstering sales of spare parts and services.• Conducted comprehensive analysis of market segments, dynamics, value chains, and product plans to uncover fresh business opportunities.• Formulated both short and long-term strategies based on market insights, positioning the business for sustained growth in Aftermarket Sales and Services.www.durr-ecoclean.com

• Oversaw Requests for Quotation (RFQs), processed orders, and handled phone inquiries for General Motors and Chrysler.• Collaborated closely with Engineering, Sales, Logistics, and Quality teams to ensure seamless coordination across departments.• Sourced indirect materials, provided pricing updates, and customized parts, while efficiently cross-referencing items to preferred vendors.• Developed and implemented effective solutions tailored to meet and surpass the specific demands of customers.• Demonstrated strong organizational and multitasking skills in a dynamic Inside Sales role, contributing to smooth operations and customer satisfaction.

• Assists in the development of procurement plans supporting organizational objectives• Implement action plans to enhance the value of the organization’s procurement function• Ensure business processes for supplier evaluation, selection, rating, etc. are aligned• Investigate, develop and maintain supplier relationships to ensure timely receipt of parts and toensure quality of parts received• Investigate, review and analyze sources to select most efficient and cost effective source• Prepare contracts and purchase• Facilitate open and effective communication with internal stakeholders• Ensures purchases are received on a timely basis• Monitor daily deliveries of incoming components• Ensure timely delivery of incoming components• Evaluate costs continually to ensure efficiency of operations• Assist internal customers in identifying the optimal solution for their purchasing needs therebyincreasing product quality and lowering costs

PSMi is a provider of Integrated Supply Solutions for MRO items with deep knowledge of Tooling, Abrasives and Gaging Commodities. Our solutions are best suited for asset intensive industries such as Automotive, Aerospace, Defense and Medical that depend on costly and complex machinery to manufacture products. We provide a comprehensive solution set that can bring customer facilities located throughout the globe under one MRO management system. This system integrates MRO spend across facilities to drive programs focused on: Cost Reductions (Cost Per Unit Produced) Inventory Reductions Process and Technology improvements High Level Spend Reporting Deployment of State-of-the-Art technologies in MRO management to reduce Spend, Waste and Inefficiencies Product Standardization Low Cost Country Sourcing Low Cost Vendor Sourcing Spend Aggregation for Volume Leverage Cost Per Unit Management Cost Savings Deployment PSMi operates a State-of-the-Art MRO management system that is web enabled for Global deployment. PSMI has also developed a custom web based solution for Cost Savings Management and Implementation. Our engineers help our customers deploy process and technology solutions aimed at reduction of Cost Per Unit (CPU) produced. Over the years we have generated millions of dollars of documented and customer approved Cost Savings. We work as the Cost Reduction Team for our customers.www.psmicorp.comPSMi has facilities in US, Mexico and India.

Greater Detroit Area

Regional Account Manager / Business Development:Qualifying leads and opportunities using pre-qualification data from current partner base and direct marketing campaigns,Central and Western regions in North America.Provide initial web-based presentations on company Value-Message to new prospects in order to define and classify opportunities.Built relationships with partners, new vendors and new customers. I built my pipeline from 0 to 12 solid prospects in 1 quarter. All 12 are new prospects that had no knowledge of Nexiant. Each prospect’s investment in new technology for their MRO and PPE supply chain management improvements is $63,000 - $168,000Project Manager / Account Manager:Coordinate the Nexiant installation process with emphasis on project management, customer training and account management.Manage customer projects from pre-installation and training through follow-up.Qualifying leads and opportunities using pre-qualification data from current partner base and direct marketing campaignsProvide initial web-based presentations on company Value-Message to new prospects in order to define and classify opportunitiesManage accounts: maintain account summaries and coordinate client, customer and partner resources.Field Service Engineer:Install, maintain and troubleshoot Point-of-Use technologies.Identify, analyze and repair product failures.Certify Nexiant employees, customers and partners to operate, troubleshoot and repair Point-of-Use cabinets.Implementation Specialist:Implementation of Point-of-Use technologies.Ensure that the proper installation tasks are completed for a timely implementation.Conduct site administrator, vendor, partner and end user training.

• Conducted sales of multifunctional office equipment and software to diverse management levels and business owners.• Utilized the company's database and marketing campaigns to generate leads and identify new business opportunities.• Managed the end-to-end sales process, including quotation and proposal development, program selling, order processing, customer relationship management, cost improvement documentation, and program management.• Oversaw the installation and conducted user training for multifunctional office equipment and software.• Held responsibility for multiple territories in Oakland County, MI, ensuring comprehensive coverage and customer engagement in the specified regions.