• May 2022-Present, Manger-Facilities & Grounds Story Land & Living Shores AquariumProvide leadership, oversight and planning for a year-round team of six Buildings and Grounds Team Members. Lead and manage a seasonal crew of 6-30 team members with regard to set up and tear down of Story Land. Work closely with other sectors within the Maintenance Department to develop and execute park maintenance projects. Chair of the Joint Loss Management Committee. Responsibilities include workers’ compensation reporting and claims management, incident tracking and reporting. Coordinate and facilitate a number of safety programs for the property.March 2021- May 2022 Manager-Safety and Park Services - Story Land & Living ShoresSafety officer for Story Land and Living Shores Aquarium. Administer and implement company safety programs and incident reporting. Organize and execute monthly team safety meetings. Chair of the Joint Loss Management Committee. Updated and developed the emergency action plan for the property. Work closely with the operations and maintenance departments to facilitate safety initiatives.. Responsibilities include workers’ compensation reporting and claims management, incident tracking and reporting, security, company sustainability program, and team member training. Managed the Park Services Department during the 2021 season, including scheduling, training, and operations.March 2020 - March 2021, Manager-Story LandOperations management focused on translating Story Land’s five “S Words” (safe, smooth, smiling, service, spotless) into daily practice by our team. Primary focus in the rides and park services departments. Responsibilities included all aspects of leading, managing, scheduling, training and coaching our team. Worked closely with the Facilities Director to implement park COVID protocols. Led and managed park shut down team at Season's end.

Worked in conjunction with Cooper Cargill Chant’s real estate attorneys to establish Presidential Title. Presidential Title was developed to market the law firm’s residential real estate conveyancing services to buyers, sellers, lenders and realtors. Managed the daily operational, organizational, human resource, IT, marketing and administrative responsibilities for this captive entity of the law firm. Led the team that developed the Presidential Title website. Investigated and implemented E-closing as a conveyancing SAAS vendor. Implemented e-recording through SimpliFile and developed a full working understanding of the e-recording process. Documented and trained paralegals and support staff with regard to trust accounting practices and compliance.

1999 to 2020 - Legal AdministratorManaged and provided leadership in the areas of human resources, recruiting, benefits administration, payroll, information technology, financial management, budgeting, client billing, trust fund accounting, 401k plan administration, insurance, risk management, marketing, operations and facilities management. Worked closely with the Firm’s five member shareholder committee on strategic planning and realization of the Firm's short and long term objectives. Managed an annual budget of $4 million. Collaborated with the firm’s attorneys and staff to improve processes and enhance service delivery. Performed a central role in the acquisition and integration of another legal practice resulting in the firm’s second location and a 25% growth of the firm’s staff. Extensive experience in project management and the implementation and use of technology in a legal services environment. Supervised the firm's administrative and support staff consisting of 15 employees.1993 to 1999 - ParalegalWorked closely with the firm’s litigators on personal injury, workers’ compensation, and civil litigation matters. Conducted pre-claim investigation, legal research and initial case assessments. Drafted pleadings, motions and memorandum. Interviewed clients and witnesses. Attended and assisted with mediations, hearings and trials. Managed case files.

Progressed from ride operator to Park Operations Coordinator with stops along the way in grounds and sanitation and many years as an Area Coordinator. As Park Operations Coordinator from 2000-2007, I led and managed a team of area coordinators with responsibility for a cast of 100+ front line team member in rides, park services, and entertainment. Central to this role involved training of team members, planning and scheduling, daily operations, safety and security, guest care and team member care.