Bryan Santiago

Bryan Santiago Email and Phone Number

Cyber Security Professional | SecOps | IAM | CloudSec @ New York Power Authority
Bryan Santiago's Location
New York City Metropolitan Area, United States, United States
Bryan Santiago's Contact Details

Bryan Santiago personal email

n/a
About Bryan Santiago

A proven technology professional with management experience and a passion for cyber security. Experience in threat management, IAM, incident response, and developing security awareness programs.

Bryan Santiago's Current Company Details
New York Power Authority

New York Power Authority

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Cyber Security Professional | SecOps | IAM | CloudSec
Bryan Santiago Work Experience Details
  • New York Power Authority
    Senior Cyber Security Analyst
    New York Power Authority Jun 2024 - Present
    White Plains, Ny, Us
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  • Cruise
    Security Operations Analyst
    Cruise Aug 2022 - Jan 2024
    San Francisco, California, Us
    Security Operations engineer triaging and promptly responding to security alerts, requests, and reported issues. I Managed and conducted comprehensive risk assessments of all third-party vendors, software, and resources. Matured Cruises 3rd third-party vendor management process by creating effective workflows, documentation, and collaboration with cross-functioning business units. This work contributed to Cruises earning SOC2 compliance in 2023. Developed and operationalized a user-friendly self-service process for reviewing Open-Source Software requests. Minimizing manual reviews down to <1%.Liaison between end-users and security teams to review and approve security policy exceptions. Drove security exception requests through the life cycle, documenting and reporting metrics every quarter.As a Certified Duo Administrator, I provided exceptional support and ensured the enforcement of MFA across the organization. I supported the rollout of a mandatory WebAuthn standard at Cruise.
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  • Berkeley College
    Security Analyst
    Berkeley College Jul 2020 - May 2022
    New York, Ny, Us
    Part of a team that analyzes and assesses vulnerabilities in the infrastructure (software, hardware, networks). Recommend the available tools and countermeasures to remedy the detected vulnerabilities and implement best practices and policies for data security.IAM administrator, responsible for the access management life cycle. Responsible for implementing the proper solutions to address any gaps in the access provisioning and account management process. Develop a strong partnership with the Berkeley College Human Resource team to streamline the onboarding process. Promote the importance of cyber security awareness throughout Berkeley College by providing training and educational resources. Work with all business units of the college to assist with security technology solutions, application security, programming, desktop, and network/system security.
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  • Berkeley College
    Desktop Support Manager
    Berkeley College Oct 2016 - Jul 2020
    New York, Ny, Us
    Led a team of 15+ technicians who provided technical support for all staff, students, and faculty across the organization (New York/New Jersey) Managed a wide range of projects: o Win10 upgrade across the entire system o Consolidation of two campus locations, housing desktops, laptops, and classroom technology o Installation of smart boards and smart projectors in all campus classrooms-Elected into Berkeley Colleges leadership program
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  • Berkeley College
    Lead Technician
    Berkeley College Oct 2015 - Oct 2016
    New York, Ny, Us
    Served as a team leadResponsible for maintaining all technology onsite at the Berkeley College Paramus Campus location Coordinated and managed team projectsAssisted management with maintaining proper work flow and process within the team
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  • Berkeley College
    Desktop Support Technician
    Berkeley College Oct 2014 - Oct 2015
    New York, Ny, Us
    Part of a team of Desktop Support Technicians responsible for maintaining classroom and office technology at all NY Berkeley College locationsResponsible for providing technical assistance to all Berkeley College students and staff onsite and remotelyWorking with a team of technicians on the deployment of new and upgraded desktop technology throughout Berkeley College
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  • Dms Technology
    Field Technician
    Dms Technology Dec 2012 - Oct 2014
    New York, Us
    Field Engineer responsible for providing onsite as well as remote support to several managed businesses under DMS Technology Other responsibilities included asset management and assisting tier 2/3 engineers with back-end system checks and support
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  • Teksystems
    Consultant At Bank Of America / Merrill Lynch
    Teksystems Sep 2009 - Jun 2010
    Hanover, Md, Us
    Part of the DMAC Team (Disconnects, Moves, Add, and Changes) providing technical as well as migration support for all Bank of America users Configuration and deployment of desktop workstations to all Bank Of America client locationsProviding follow up support for all workstation deployments as well maintaining proper inventory and asset management
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  • Black Box
    Central Provisioning And Mobile Support Consultant At Merrill Lynch
    Black Box Jan 2007 - Jun 2009
    Plano, Texas, Us
    Provided a centralized service of provisioning wireless devices for all supported businesses in the Americas; covering all U.S Merrill Lynch Campus locations and Branch officesDealt with the receiving and distribution of all mobile devices as well as acted as a liaison between vendor and business
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Bryan Santiago Skills

Customer Service Troubleshooting Technical Support Microsoft Office Windows Windows Server It Service Management Networking Leadership Management Active Directory Public Speaking Windows 7 Sharepoint Desktop Application Support Desktop Support Management Windows 8.1 Project Planning Windows 10 System Migration Mac Systems Mac Apps Mobile Applications Mobile Device Management Inventory Management Avaya Ip Telephony Cisco Voip Ghost Imaging Migration Projects Av Zendesk Connectwise Citrix Citrix Xendesktop Virtualization Security Salesforce.com Bmc Remedy Computer Hardware Linux Community Outreach Powerpoint Windows10 It Management Project Management Dmac

Bryan Santiago Education Details

  • Berkeley College
    Berkeley College
    National Security And Intelligence
  • Berkeley College
    Berkeley College
    Information Technology

Frequently Asked Questions about Bryan Santiago

What company does Bryan Santiago work for?

Bryan Santiago works for New York Power Authority

What is Bryan Santiago's role at the current company?

Bryan Santiago's current role is Cyber Security Professional | SecOps | IAM | CloudSec.

What is Bryan Santiago's email address?

Bryan Santiago's email address is bs****@****ege.edu

What schools did Bryan Santiago attend?

Bryan Santiago attended Berkeley College, Berkeley College.

What skills is Bryan Santiago known for?

Bryan Santiago has skills like Customer Service, Troubleshooting, Technical Support, Microsoft Office, Windows, Windows Server, It Service Management, Networking, Leadership, Management, Active Directory, Public Speaking.

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