Bryanna Edwards Email & Phone Number

Valdosta, Georgia, United States

Design and implement curricula and materials for 3+ weekly students to develop and foster retention in college level coursework in subjects such as English, college algebra, statistics, and geometry. Engage in continuous learning opportunities to understand how students learn and develop in order to enhance programs through best practices that prove to successfully maximize results for various learning styles.

Valdosta, Georgia, United States

Engage with customers on a regular basis, answering an average of 75 calls a day to efficiently resolve and process customer inquiries and account concerns. Collaborate with managers and representatives to implement new practices and identify talented individuals to join projects and teams, improving company culture and morale. Manage inventory processes and shipments through collaboration with 8+ vendors and suppliers to coordinate the delivery and supply of all incoming and outgoing shipments of merchandise. Oversee all furniture management and reporting operations such as pricing, product placement, and invoicing of clients, validating consistency and accuracy of all documentation and materials.

Mankato Mn

Valdosta, Georgia, United States

Developed training sessions, reports, and techniques to coach teams on proper methods to enhance overall performance and efficiency. Oversaw a team of 5+ customer service representatives, responsible for managing schedules, tasks, and milestones to ensure all processes aligned with deadlines and requirements. Managed financial reporting and validation processes to ensure all assets were properly accounted for.

Decatur, Georgia, United States

Performed various administrative duties including record management, scheduling meetings, and developing business correspondence for senior leadership, ensuring all tasks were completed timely and precisely. Routed 20+ daily calls to their respective representative, department, and/or voicemail box for processing.

Suwanee, Georgia, United States

Managed a team of five customer service representatives and line cooks, ensuring all members upheld health & safety regulations and guidelines. Coached and trained new employees, demonstrating how to effectively multitask to properly handle high-volume processes with minimal mistakes.

Master Of Arts - Ma, Sociology Emphasis In College Teaching

Activities and Societies: Sociology Club President, National Black Graduate Student Association President

Bachelor'S Degree, Multi/Interdisciplinary Studies