Bryanna Waites Email & Phone Number

Virginia Beach, Va, Us

Chesapeake, Virginia, United States

• Scheduling on-site interviews and phone screens, working directly with candidates, and department managers. • Developed business relationships with Operations managers to ensure quality candidates. • Serve as liaison between candidates and the company by building rapport.• Utilized share point systems to maintain an accurate record of candidate information.

Chesapeake, Virginia, United States

Negotiate with customers to reach payment agreements.• Monitor outstanding account balances and determine needs for further collections action.• Record and maintain records of billing addresses, credit limits and billing frequency.• Execute collection calls and correspondence to solicit payment on overdue account balances.• Selected for The Leadership Development Program within 9 months of employment.• Built rapport on each call with customer to ensure outstanding customer service.

Virginia, United States

Promoted store products by actively engaging customers and providing product demonstrations.• Utilized sales strategies to increase average purchase amounts.• Greeted customers and engaged in conversation to assess needs.• Received shipments, signed off on packages, and documented incoming items in the computer system.• Selected for NCT Elite Program within 6 months of employment.

Virginia Beach, Virginia, United States

• Delivered client-focused solutions to create long-lasting relationships.• Responded to customer inquiries and requests relating to insurance.• Served as subject matter expert for non-standard coverage questions, property damage and collision.• Monitored insurance claims to ensure were settled equitably for both client and insurer.• Promoted from tier one to tier three pay grade, in less than a year with the company.

Hampton Roads, Virginia Metropolitan Area

• Oversaw day-to-day store operations to foster efficient and profitable forecasts.• Ensured numbers and sales goals were met and or exceeded, by showingeffective up-selling techniques.• Tracked store inventory and ordered new products to prevent shortages.• Greeted customers and ascertained what each customer wanted and needed.• Promoted to full-time key holder within first year of employment due to achieving day breaking forecasts.