Bryanna W. Email & Phone Number

Chapel Hill, NC, US

Durham, North Carolina, United States

• Responsible for multiple digital & print marketing materials, coordinating from start to finish on weekly basis
• Coordinate, proofread and review daily emails as well as weekly SMS messages
• Work with team to ensure projects meet all deadlines
• Helped to implement Agile Marketing techniques for Marketing team to improve project management
• Assist leadership with the e-commerce platform at all levels
• Work closely with vendors to help maintain multiple platforms: SEO, Google Ads, Facebook, Instagram, LinkedIn

Racine, WI

• Answered inquiries via phone, email and live chat relating to LED/HID light fixtures and order status; effectively used conflict resolution methods in order to encourage customer satisfaction
• As Quality Coach, assisted training new hires
• As Team Captain, supported co-workers with Oracle database/product inquiries/order ship dates

• Assisted in training new Assistant Athletic Director
• Supervised and organized youth sports leagues
• Recruited coaches and youth sports sponsors

• Registered new members into the MTS database and collected payment from them upon registering; became proficient with the MTS database
• Directed members/guests to where they were headed; answered front desk phone
• Ensured building was secure before leaving for the night

Assisted Athletic Director and Assistant Athletic Director in organizing various youth activities/sports; assisted in supervising the basketball league on Saturdays Entered in scores of games each week and updated those onto the website through their database; helped send out information to families about important upcoming datesWas offered a job at the.

Began as a busser and was promoted to head server in January 2011 As server; set up and take down the room of banquet event by setting tables & buffet lines for guests, stayed in communication with the head client and make sure all employees are on task through the night; schedule entire wait staff (15-25 employees) for each month of work and attended.

Ran in-game promotions during men’s and women’s basketball games; went into the crowd and found people to volunteer in the promotionsKept a basketball shot chart during both halves and delivered stats at halftime and end of the game to each teamTook pictures and tagged the coaches/athletes on the school’s softwareUsed Photoshop to help create sponsor ads.

Helped adults currently living with cancer or cancer survivors in the Livestrong program at the YMCA, by just being someone to talk to; helped them with the exercise machines and filling out their weekly log of exercisesAssisted the Center Director with creating a calendar on Google Docs., to let everyone in the system know what is going on in each room of.

Hand delivered season tickets; sold single game tickets and group tickets over the phone; became efficient in using the ticket computer system; able to put seats on hold, sell group portals, and group ticketsSold 50/50 raffle tickets; sold single game tickets at the box office at home games; greeted customersCold called insurance companies in over 30.

Prepared a variety of fried foods and specialty coffees, stocked shelves, operated a cash register and provided correct change to customers Maintained a clean and sanitary work area at all times, ensured all supplies were stocked throughout shiftDeveloped customer service skills by handling all problems guaranteeing the customer was always happy; worked.

Bachelor'S Degree, Sport Management

Major GPA: 3.9 | Provost’s List Coursework in Business, Sport and Fitness Marketing, Sport and Fitness Management, Sport Business and.

High School Diploma