Sales Manager/Partner
Metropolitan Business Machines
Managed customer accounts in Northeast OH territory leasing anywhere from 1 to 50 pieces of equipment. Marketed equipment sales, monthly service contracts, supply sales, and managed network services. Oversaw daily operations and management 45 employees in areas of accounting, management, sales, and customer service, and warehousing. Worked with sales managers to forecast equipment sales, order equipment, and monitor income and expenses. Processed lease documents for equipment funding. Purchased inventory, parts, and supplies. Recruited, interviewed, hired, and evaluated sales associates, as well as employees across all departments, with focus on self-motivation and management to optimize productivity. Monitored accounts payable and receivables.* Played key role in growing annual revenue to more than $7 million. Maintained 80% success rate in closing deals from in-person appointments.* Managed account for company’s largest client, with over $1 million in leased equipment.* Established successful bonus program for sales team and managers based on monthly and quarterly volume.* Consistently reached equipment provider quotas and secured rebates.* Generated savings by trimming costs associated with operation of 1 truck and payroll of 2 delivery personnel. Eliminated equipment demos from sales process and implemented policy of 3-day trial following lease approval and documentation completion.* Contributed to purchase and integration of 4 equipment companies during tenure, onboarding more salespeople and generating additional service revenue. * Worked with leasing partner to include service with leases, with lease company taking on billing and collections. Reduced burden on company’s billing department by converting to quarterly overage billing.* Facilitated installation of ACT! CRM contact management software to improve efficiency of customer base tracking.
