Bryan O'Hagan Email & Phone Number

Boulder, CO, US

Designing and developing templates for Webflow's marketplace.

Boulder, Colorado, United States

• Support design and development of user experience for software products from conception to delivery
• Collaborate with designers, user researchers, software developers, Product Management, and Marketing to ensure the delivery of excellent user experiences
• Support the UX team in the development of wireframes and higher fidelity UI designs.
• Support conducting contextual inquiry to gain an understanding of user environments, scenarios, workflows, and tasks
• Support the UX team in the development of user models, including journey maps and workflow analysis documents
• Collaborate with the user research team to organize, conduct, and evaluate prototype software design through usability testing

Boulder, Colorado, United States

• Developed a wedding website to inform guests, manage gift registry, and facilitate RSVPs for more than 150 attendants with a 95% response rate.
• Designed invitation cards, logos, business cards, social media content, signs, and merchandise for a variety of clients.

Boulder, Colorado, United States

• Designed user-centered experiences for three aggregator e-commerce websites serving over 150k customers. Constructed wireframes, prototypes, and user flows to redesign and build new web pages.
• Created content for promotional and automated email campaigns to 250k+ subscribers. Designed an email drip campaign for first time customers which resulted in 52% more second orders and 32% more third orders.
• A/B tested key web pages with new layouts I designed that focused on better functionality, responsiveness, and accessibility resulting in a 21% average increase of order conversions.
• Utilized Google Analytics to research user behavior and monitor key metrics. Implemented dashboards and reports to find insights, which ultimately led to iterative improvements that reduced bounce rates by 32%.
• Developed landing pages, newsletters, and web page components using HTML, CSS, and Javascript.

Boulder, CO

• One-on-one instruction given to faculty and staff troubleshooting issues and educating team on equipment process and functionality
• Repaired damaged technology by identifying problems, troubleshooting and implementing a creative and effective solutions
• Upgraded and maintained existing technology enabling all classes to operate smoothly
• Responsible for scheduling classes in non-conflicting lab rooms with all needed equipment

Boulder, CO

• Revamped three non-profit websites by conducting a UX audit which uncovered crucial flaws. Through research and analysis I prototyped, updated and tested new designs which resulted in a 35% improvement in average.
• Optimized websites to improve mobile friendliness, accessibility, and SEO ranking.
• Trained two staff members with little experience to become proficient in Wordpress so that updates and maintenance can be performed.

Boulder, Colorado, United States

• Responsible for timely delivery of restaurant to door prepared meals from top Boulder restaurants
• Achieve optimal solutions under pressure, work in an individualized setting, and maximize customer satisfaction

Boulder, Colorado

• Assisted the Digital Production team with daily operations of company Outdoor Group magazine titles and corresponding websites (Ski, Skiing, Backpacker, Climbing, Warren Miller, and National Parks).
• Assisted in creating visual content and sending weekly email newsletters to approximately 50k email subscribers.
• Analyzed websites to identify possible pain points for users and theorized solutions to alleviate them.
• Researched and helped implement various SEO techniques to organically improve web traffic such as keyword gap analysis, researching backlinks, and optimizing site maps.
• Edited photography assets with Photoshop for website and magazine compatibility.

Master Of Human Computer Interaction

Computer Science Ba

• Technology, Arts, & Media Minor

Education record

• UI / UX Design Certificate • Graphic Design Certificate • Adobe After Effects Certificate

Education record