Client Manager
Current• Cultivating and retaining existing Enterprise accounts.• Conducting regular business reviews and ensuring timely contract renewals to maintain account stability.• Proactively exploring and nurturing growth avenues within assigned accounts to drive revenue expansion. • Educating clients on a range of Enterprise solutions, including connectivity, cloud services, data centers, cybersecurity, and voice solutions. • Gaining a deep understanding of client challenges and crafting tailored, value-driven solutions.• Ensuring proposals and solutions are seamlessly aligned with client needs through effective communication.• Working closely with various teams to guarantee project requirements are met and executed as planned.• Taking ownership of the entire sales process from proposal development and negotiation to closing deals and after-sales support.• Keeping abreast of industry changes, client needs, and competitor offerings to remain competitive.• Regularly updating the CRM with pipeline statuses, conversion rates, and churn forecasts to ensure accurate reporting. 2022 - Qualified for 2023 achiever's trip2023 - Qualified for 2024 achiever's trip2023 - Top achieving Client Manager 20232024 - First CM within Time Enterprise to secure a SOCaaS deal