Bryan Owens Email & Phone Number

New York, Ny, Us

https://www.bryanowens.design/consultingServices:• UX / Product Design• Product Strategy / Product Management• Qualitative and Quantitative UX Research• Conversion Optimization• Content Strategy• UX Writing• Data Analysis• Fractional Head of Product and/or Design

London, England, Gb

Insurance Insider is a leading global B2B provider of insurance industry news, analysis, and market intelligence.My role:• Advised on UX and product strategy for three websites• Designed navigation elements, user flows, mobile-responsive marketing landing pages and content pages• Planned and conducted interviews with customers to understand their business needs, workflows, and perceptions of the product• Audited and recommended enhancements to analytics data collection. Managed setup of A/B/n testing capability• Created framework to document and communicate site taxonomy elements for use by editorial and other stakeholders

New York, Ny, Us

OpenInvest was a sustainable investing startup acquired by JPMorgan Chase in 2021. Now a JPMC subsidiary, OpenInvest enables values-based decisions for all aspects of wealth management through personalized financial technologyMy role:• Led design for philanthropy work stream, creating digital tools for advisors and clients to empower strategic philanthropy• Designed information dashboards for Private Bank advisors showing trending philanthropic causes and "giving insights" for individual clients based on their giving activity, to aid advisors with client interactions, event planning, and prospecting• Planned multiple rounds of Private Bank Advisor interviews conducted by a dedicated JPMC research team, to understand workflows and identify needs related to philanthropy-focused client interactions, and to inform product and design decisions for internal CRM tools• Redesigned PDF reports showing environmental, social, and governance (ESG) metrics for various investment strategies compared to benchmarks• Hired and managed two exceptional product designers while also performing individual contributor role

San Francisco, California, Us

OpenInvest was a sustainable investing startup acquired by JPMorgan Chase in 2021. Now a JPMC subsidiary, OpenInvest enables values-based decisions for all aspects of wealth management through personalized financial technologyMy role:• Led design for philanthropy work stream, creating digital tools for advisors and clients to empower strategic philanthropy• Designed information dashboards for Private Bank advisors showing trending philanthropic causes and "giving insights" for individual clients based on their giving activity, to aid advisors with client interactions, event planning, and prospecting• Planned multiple rounds of Private Bank Advisor interviews conducted by dedicated JPMC research team to understand workflows and identify needs related to philanthropy-focused client interactions, to inform product and design decisions for internal CRM tools• Redesigned PDF reports showing environmental, social, and governance (ESG) metrics for various investment strategies• Hired and managed two exceptional product designers while also performing individual contributor role

London, England, Gb

Yield Book, a world-class fixed income analytics and index business, was previously part of Citigroup. It was acquired by‬ London Stock Exchange Group (LSEG) in 2017 and following a merger with Refinitiv became part of LSEG Data & AnalyticsMy role:• UX and visual design lead for Yield Book Q, a suite of enterprise SaaS analytics applications for fixed income securities‬• Supported multiple agile work streams, for core portfolio/single-security analysis tools and index customization tool‬• Established design as a fundamental part of development and QA processes, and design specs as product requirements‬• Introduced clickable prototypes, high-fidelity mockups/storyboards, and interaction/visual specs as design artifacts‬• Assisted product managers with roadmap/backlog planning, defining product requirements, and writing user stories‬• Designed calculation inputs, data displays, interactive charts and tables for a product migration with 100% client retention‬• Created a dark theme and design system expansion for a platform integration that became a model for future integrations‬

New York, New York, Us

Design lead for Yield Book Q, Yield Book's next generation enterprise fixed income analytics application. Integrated the designer role and design processes as a core member of a ~10 person front-end development team, supporting multiple workstreams. Established design specifications as product requirements, and design reviews as part of the agile development process.

New York, Ny, Us

Led UX and visual design of internal application for analysis and reporting of retail financial advisors' client accounts, with data aggregations at each reporting level.

Boston, Ma, Us

Design lead for multiple agile development teams supporting high-volume equity trading applications, including Fidelity.com's Trade Armor interactive chart-based trading interface, and Active Trader Pro, an advanced trading application for Windows.

New York, Ny, Us

Designed core sections of a B2B e-commerce website targeted to travel agents, including group trip booking, purchase and management processes, and internal admin system for managing trip add-on content and wholesale vendor pricing rules.

New York, New York, Us

London, London, Gb

The Economist is a highly regarded weekly news, business and international affairs publication. Digital publications include web and mobile apps.My role:• UX lead for numerous agile development projects, including social login, registration, paywall, internal admin tools• Used SQL queries to identify 600K+ (17K+ monthly active) users erroneously given permanent free premium access• Led implementation of split testing (aka A/B testing) program, developed testing procedures, and planned and created tests

London, London, Gb

New York, New York, Us

Managed content strategy and contributed to information architecture for content migration and redesign of anti-drug websites for the Office of National Drug Control Policy.

London, London, Gb

Paywall designs for economist.com, including page layouts, calls-to-action (CTAs), messaging, and user flows.

New York, Ny, Us

Site redesigns for AMCtv.com and WEtv.com

Stamford, Ct, Us

Under the City of New York's Department of Information Technology and Telecommunications (DoITT), Gartner was the QA provider for the Emergency Communications Transformation Program (ECTP), a digital transformation initiative for the city's 911/emergency response systems.I performed risk/issue reporting, process analysis, and Sharepoint file repository development.

New York, Ny, Us

Managed various applications and software development projects for popular subscription-based real estate data website.Projects included user research, competitive analysis, QA testing, SQL data analysis, interface & interaction design, development planning.In 11 months as product manager for Comparables, an application for searching property sale records, increased subscriptions by 95% among targeted Appraiser segment.

Worldwide, Oo

Part of a client services team advising U.S. companies on strategies to minimize foreign indirect taxes (VAT/GST) on their international transactions, and providing compliance services for foreign tax registrations

Ba (Cum Laude), International Relations

Project Management, Accounting, Corporate Financial Analysis