Senior Network Engineer
San Jose, California, Us
Senior Network EngineerTrained new employees on A10 products, technologies and soft skills. Provided advancedtechnical support to junior engineers and assisted sales engineers during POCs for networkdesign issues relating to TCP, UDP, HTTP, DNS, email, TLS, IPSEC, NAT and SLB.Provided support & troubleshooting of complex customer issues relating to layer 2, layer 3,and direct server response (inline and one-arm topologies). AAM, WAF, GSLB, DDoS, VRRP,HA, TPS, aFlex, LLB, IPSEC, CGN/LSN and other TCP/IP layer 4 and layer 7 features.Supported customer’s initial A10 vThunder Cloud deployments on Amazon AWS.Performed System Crash Analysis, identified software bugs using Linux tools.Publish Technical Support Bulletins and other technical documentation in the Knowledge Base.