Bryan Pike Email & Phone Number

Somerville, Ma, Us

Boston, Ma, Us

Building NOC for the Keolis Commuter Service's Positive Train Control system to insure the safe operation of the MBTA Commuter Rail system.The purpose of this position is to provide direct support and be a liaison between both the transportation and train dispatchers offices regarding the PTC system. Responsible for providing technical support to managers of locomotive engineers, dispatch, other departments, and the MBTA. Required to manage PTC-driven performance KPIs, identify emerging trends, and perform root cause analysis to develop and implement performance improvement initiatives.https://www.keoliscs.com/positive-train-control-ptc/

Bad Homburg, Frankfurt, De

Member of a six engineer, nationally deployed, Network Implementation and Support team responsible for a growing base of 3,000 Dialysis Clinic across the nation in a mixed Cisco DMVPN, Aruba Wireless, Clearpass environment.• Work directly with clinic staff to troubleshoot break/fix coordinating with Field Support group for smart hands onsite and partner DSR Global for management of ISP relationships and troubleshooting for thousands of broadband circuits to minimize impact to services and minimize mean time to repair.• Configuration, shipping, and installation of Cisco routers and switches as well as Aruba Wireless controllers (620-7005) and APs (105-505) currently working on proof of concept for Aruba Central Cloud stack migration.Owner of Aruba Airwave platform and numerous wireless redesigns with RF View tool.

Basel, Baselstadt, Ch

Member of a globally distributed team supporting local campus, data center, and WAN operations for large pharma organization.Working directly with systems, DB, storage, virtualization, middleware, desktop & lab support teams in support of enterprise applications.Manages application platforms for SOC including DLP via Varonis DatAdvantage for data at rest, Stealthwatch, Rapid7 Nexpose, RSA Security Analytics.Deployed Solarwinds NPM,NCM,SAM, for ICMP/Syslog/SNMP monitoring and alertingof network and systems infrastructure, as well as NTA (Netflow) and IP-SLA.Completed large-scale forklift upgrade of campus data closets and data center.Change management and qualification documentation in a GXP environmentCreation and updating of network documentation in Visio and ExcelMaintaining version control in SharepointSome exposure to F5 GTM/LTM load balancer configuration DNS/DHCP in Alcatel QIP, InfoBlox, BlueCat environmentConfiguration, deployment, and troubleshooting of routing and switching infrastructure.Security management Checkpoint Firewalls, Tippingpoint, Cisco Ironport.

Clearwater, Florida, Us

Part of a nationally distributed team of four engineers contracted to support AH Belo's portfolio of newspaper companies, including The Dallas Morning News, The Press Enterprise, and with primary onsite support ownership of The Providence Journal and Rhode Island distribution centers, LAN and MPLS / WAAS WAN network services in a Cisco environment. Designed and deployed of wireless network on an Aruba Networks platform. Service desk management with CA CMDB.

Boston, Ma, Us

Contractor for operation and maintenance of a campus wide IP network in a Nortel environment (BPS-2000, 5510, Passport). Performed campus wide refreshment of APC UPS infrastructure.

Cambridge, Massachusetts, Us

Over my tenure at Harvard I progressed through several categories of responsibilities including the design and installation of a 2700 AP / 200+ switch Cisco wireless network, maintenance and upgrade of campus wide IP network with a wide range of Cisco Catalyst devices troubleshooting L1-3 connectivity on both copper and fiber infrastructure, and analyst duties including management of DNS/DHCP Cisco Network Registrar platform, ITIL service desk management schema desgin with Remedy.

Edison, Nj, Us

Traveling nationally supervising teams of network installers providing survey, design, installation, as built documentation of 802.11x networks for NCR clients of DECA (Defense Commisary Agency), Red Roof Inns, Hyatt Hotels.

Dallas, Tx, Us

Sales Engineer serving as high level technical resource for multiple levels of the sales organization to promote growth in revenue. Insuring the integrity of design and the delivery of telecommunications & data networking solutions. Responsible for designing & implementing technical training for sales staff, including Integrated T1, Frame Relay, ATM, and Internet products and CPE solutions including Adtran Integrated Access Devices and Nortel Norstar phone systems. Member of Sales Automation task force, involved with integration strategy of Seibel Horizon and Microsoft Exchange for the tracking of prospecting and other presales activities.

Provided a hybrid of sales and engineering skills to assist in the meeting revenue goals in an office of 25 sales professionals for an Integrated Communications Provider. Insured cradle to grave sales quality assurance for all sales orders, including switched & dedicated voice and data services. Essential functions included providing convergent solutions for voice, data, security needs of organizations. Researched and developed relationship with third party vendors to provide best of breed solutions to integrate with ARBROS products and services.

Worked with cross-functional team for the development, definition, and deployment of new products & services as well as manage wholesale dial up, broadband (xDSL), Virtual ISP programs (the outsourcing of access, authentication, email, web hosting and other value added Internet services to create a self contained business unit for both Internet Service Providers and non-technology companies). Acted as a subject matter expert and technical resource for sales organization to shorten sales cycle.

Us

Promoted into position as channel manager for office of twenty telecommunications sales professionals following acquisition of iCi by WinStar. Responsible for training and sale strategy development for Internet and Frame Relay data transport services. Created proposals for complex WAN solutions utilizing LATTIS pricing tool and Visio/Power Point presentations. Tracked orders through entire provisioning process to insure customer satisfaction. Developed consultative relationship with existing and prospective customers to maximize cross selling opportunities with local/long distance services.

Established corporate sales division of a start up ISP, growing revenues through to aquistion by wireless CLEC Winstar.