Bryan Pitts Email & Phone Number

Roosevelt, Ut, Us

Roosevelt, Ut, Us

St George, Utah, United States

As an Associate Sales Engineer, I am responsible for establishing credibility while driving and managing all the technical aspects of the sales process. I partner with Account Executives/Managers as a trusted and key technical advisor for DigiCert PKI/IoT/Signing solutions. i help articulate how DigiCert delivers value to technical and business stakeholders to enable them to make informed decisions. I develop strong relationships with customers, as well as retain and grow existing accounts in North America.RESPONSIBILITIESPartner with the sales team, taking responsibility for technical closure to drive revenue and customer success.Develop and maintain a deep technical understanding of DigiCert PKI/IoT/Signing solutions & architecture.Provide demonstrations of DigiCert solutions and services to key prospects/customersFacilitate technical evaluations of customer engagements in a Proof of Concept (POC) environment.Assist in response to functional and technical elements of RFPs/RFIsAnalyze customer needs and architect/develop potential solutions based on DigiCert PKI/IoT/Signing solutions and services to meet customer objectives.Be the voice of the customer. Capture feature request input from prospects/customers to provide feedback to the Product Management teams.Effectively manage projects through planning, tracking, and reportingWork independently and in conjunction with other members of the sales team and cross-functional teams.Be a technical resource to present topics at field events such as conferences, seminars, as needed.Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department.

St George, Utah, United States

• Manage team workload, expectations, training, and guidance while encouraging individual growth.• Maintain Company OKR’s and design team KPI’s.• Collaborate with senior leadership and other managers to meet and exceed company goals.• Handle escalations from frontline employees.• Interview and assess new applicants.• Conduct regular team meetings and 1 on 1s.• Work directly with companies from SMB to Enterprise, including Microsoft. • All duties previously listed under Sr. Technical Support Engineer.

St George, Utah, United States

• Provide consulting on installing and troubleshooting SSL, Code Signing, and Document Signing certificates.• Train new hires in all aspects of SSL, web platform systems, and Code Signing procedures.• Authored internal and public training and tutorial documentation for Code Signing and SSL implementation.• Handle calls, chats, and emails from customers and employees.• Maintain expert knowledge and use of internal API system and assisted in writing API documentation.• Research and maintain expert level knowledge of industry standards, web platforms, and cyber security practices.• Regularly test new systems to ensure training and experience is maintained for troubleshooting customer issues.

St. George, Ut

• Maintain physical and network security of the data center.• Monitor data center equipment status and performance.• Assist customers onsite with server maintenance and troubleshooting.

Utah

Preformed on phone tech support for internet, networking, and phone systems.Preformed on site tech support for internet, networking, and phone systems.Installed new phone equipment for new customers.Maintained on site technology equipment for charter schools.

St. George, Utah

Receive work orders, and preform necessary requested repairs.Maintain End User equipment integrity.Wipe computer drives to repair surplus equipment for auction.

St George, Utah

Assess problems on employee computers.Maintain company network applications and security.Repair employee computers according to authorized specifications.Discuss solutions for all IT and technical issues with the Technology Committee.

St George, Utah

Assess problems on customer computers.Recommend proper repairs.Repair customer computers according to authorized specifications.Discuss solutions for all IT and technical issues with customers.

Monitor adolescents during school hours.Manage team of employees while the supervisor is off duty.Keep records of adolescents’ health, behavior, and school habits.Maintain order and help any uneasy adolescents with any immediate issues.Help adolescents with school work if needed.Fill out court records of individual adolescents’ behavior and activities.

Bachelor Of Cit Emphasis On Information Technology, Information Technology

Activities and Societies: Secretary for the Game Development Club of Dixie State College.Attended Dixie State University to obtain my.

Certificate Of Completion In Criminal Justice: Digital Forensics, Digital Forensics

Certificate Of Completion, Digital Forensics Basics