Bryan Schauer Email & Phone Number

Green Bay, Wisconsin

Green Bay, Wisconsin Area

Green Bay, Wisconsin Area

~ Assisted with the growth of seven to nine professionals through personal development, coaching, motivation, and praising.~ Focused my team on customer service, satisfaction, and support.~ Built position descriptions, reviewed resumes, performed interviews, and hired many professionals. ~ Assisted with the promotions of five professionals.~ Managed my.

Green Bay, Wisconsin Area

~ Designed and implemented the security module for Vision the manufacturing resource planning (MRP).~ Negotiated with vendors to manage 1.75MM of hardware purchases over sixteen locations~ Project managed the installation of all IT hardware throughout the plant for each implementation site~ Project managed the server installation, patch management, and.

Algoma, Wisconsin

~ Provided outstanding customer service to both internal and external customers over the phone, through email or in person using Track-IT software.~ Primary help desk person for technical support, customer focus concerns, and user requests.~ Provided first level support of desktop, phone, printer support concentrating on first contact resolution.~ Built a.

De Pere, Wisconsin

~ Built and maintained over ten Novell servers.~ Built and maintained documentation of file shares, distribution groups, security groups, and members for the entire Novell environment. ~ Implemented clustering on two Novell servers. ~ Assisted the Microsoft administrator in maintaining over twenty Windows NT servers.~ Assisted the desktop support team with.

De Pere, Wisconsin

~ Built, maintained, and implemented Windows 2000 on over 750 workstations and laptops.~ Built, maintained, and implemented MacOS9 on over 50 Macintosh workstations and laptops.~ Provided first and second level support by answering, logging, and completed user requests based by priority in Support Magic and Lotus Notes.~ Negotiated with vendors to purchase.