Bryan Record Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

Tennessee, United States

San Antonio, Texas, United States

- Utilizes design thinking and the design process to develop feature sets for mobile and web applications. - Gathering user data through a number of methods to better understand the user target group of different products in order to present and provide shared understanding among all teams. - Working with the development team to confirm, iterate, and actualize designs into fully functional tools for our clients and users. - Assessing completed products, performing hierarchical and heuristic reviews, and refactoring as appropriate to provide a better product for our clients and users.

Eden Prairie, Minnesota, United States

- Helped build, iterate, and refine internal carrier management tools utilizing human-centered design and user experience design principles to build operational excellence among last-Mile teams.- Fostered and maintained carrier excellence and efficiency by observing agent execution and measuring against key performance indicators to support the greater Last Mile Services team.

Eden Prairie, Minnesota, United States

- Managed carrier capacity in the Northeastern and Mid-Atlantic region for local last-mile projects and programs to support last-mile offerings including large format home delivery, local business to business, and store distribution. - Developed and managed key relationships with local carriers by overseeing procurement, accounts payables, carrier coverage, exception management, high-level escalations, and other major aspects of carrier relationships to improve carrier performance and create carrier loyalty.

- Developed a mobile application using Figma. - Created to help travelers balance their desire for adventure and safety amid a global pandemic so they can make informed travel plans.- Worked in a team of three using Discord, Slack, Miro, and Google suite in a remote environment to improve communication.

- Built a mobile iteration of a website using Figma to help parents research vaccinations for their children and build confidence in their healthcare decisions. - Worked in a team of three using Discord, Slack, Miro, and Google suite in a remote environment to improve communication.

Riverside, California

- Built and managed a regional donation center to support west coast donations and affect global influence through the micro-enterprise program.- Built experience in warehouse management principles, inventory management principles, employee management, international shipping practices, carrier and customer service, and basic international communications.- Utilized productivity tracking software to track personal performance and warehouse management systems to keep track of pallet, carton, and eaches level of inventory prior, during, and after processing freight.

California

- Daily utilized Microsoft Word, Microsoft PowerPoint, and basic graphic design to support worship services.- Built experience using leadership qualities, public speaking, and customer service both in the office and in worship services.

Corona, California

- Served the general public through recreational activities and programs, facility monitoring, and event supervision.- Planed and implemented various programs for adaptive recreation and inclusive programming.- Built experience in providing a high level of customer service, problem-solving, time management, event coordination, program planning and execution, and basic graphic design principles.

Certificate Of Ux Design, User Experience Design

Bachelor Of Arts - Ba, Bible/Biblical Studies