Bryan Rice Email & Phone Number

Honolulu, Hawaii, United States

• Provide high level of customer service and industry knowledge to area of O’ahu.
• Stay current on safety protocols, procedures and delivery of pest control treatments.
• Responsible to maintain equipment, company service vehicle and treatment supplies.
• Collect payments from customers and collecting and tracking service tickets for multiple contracts.

Tacoma, Washington, United States

• Hire, train, manage staff of approximately 30-50 people.
• Responsible for marketing that led to increased winter business and revenue.
• Manage beverage ordering as well as food and beverage inventory working within budget.
• Actively upsell current and new food and beverages to promote high sales for restaurant.
• Create weekly shift schedules for front of the restaurant.

Tacoma, Washington, United States

• Consistently offered professional, friendly and engaging service.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
• Established rapport and delivered high level of service with preferred guests.

University Place, Washington, United States

• Additionally employed 04/2010-10/2012
• Managed and staffed bar including wine, beer, and cocktail service.
• Attended staff meetings to prepare for large parties and reservations.
• Resolve guest issues and complaints quickly and efficiently.
• Assertively upsold alcoholic beverages, appetizers and desserts.
• Quickly and accurately recorded guest selections and received frequent customer compliments for going above and beyond normal duties.