Bryan Rice Email & Phone Number

Honolulu, Hawaii, United States

• Provide high level of customer service and industry knowledge to area of O’ahu.• Stay current on safety protocols, procedures and delivery of pest control treatments.• Responsible to maintain equipment, company service vehicle and treatment supplies. • Collect payments from customers and collecting and tracking service tickets for multiple contracts.

Tacoma, Washington, United States

• Hire, train, manage staff of approximately 30-50 people. • Responsible for marketing that led to increased winter business and revenue. • Manage beverage ordering as well as food and beverage inventory working within budget. • Actively upsell current and new food and beverages to promote high sales for restaurant. • Create weekly shift schedules for front of the restaurant.

Tacoma, Washington, United States

• Consistently offered professional, friendly and engaging service. • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Proactively prepared for large parties and reservations, anticipating planning and staffing needs. • Established rapport and delivered high level of service with preferred guests.

University Place, Washington, United States

Additionally employed 04/2010-10/2012• Managed and staffed bar including wine, beer, and cocktail service. • Attended staff meetings to prepare for large parties and reservations. • Resolve guest issues and complaints quickly and efficiently. • Assertively upsold alcoholic beverages, appetizers and desserts. • Quickly and accurately recorded guest selections and received frequent customer compliments for going above and beyond normal duties.