Bryan Riley Email & Phone Number

Mchenry, Il, Us

Mchenry, Il, Us

Remote

Lake Forest, Illinois

Lead the $10M product portfolio roadmap supporting Grainger’s Services vertical includingInventory Management (KeepStock) and eProcurement/B2B Integration technologies-Oversee comprehensive roadmap of $1B inventory management platform (KeepStock) transforming it into a modern architecture, enabling continuous delivery-Manage team of Product Owners to facilitate seamless project work between development teams by providing requirements, scope, and resource planning-Led efforts to update methods of B2B integration to enable API connections, aligning with industry trends and securing $2M of new business-Completed migration of acquired $40M footwear subsidy business into Grainger-Collaborate with Security, Infrastructure, Architecture to define detailed solutions-Provide key stakeholders and leadership with regular status updates and roadmap plans

Lake Forest, Il

Lead team of Agile Product Owners and User Experience professionals to transform Grainger’s $1BInventory Management solution. Perform market research, define product roadmap, and set goalsand KPIs for platform transformation.-Integrate inventory management platform into Grainger’s leading B2B website and mobile app, reducing support costs by >25%-Re-launch customer managed (self-service) inventory platform, extending platform to >$5M in the first year-Implement new vending platform saving >$3m annually in machine cost while providing users with an improved user interface and functionality-Enhance B2B mobile application to support inventory management platform, seamlessly connecting it to the web and vending solutions (complete omni-channel experience)-Support cost saving initiatives by streamlining business process with automation

Lake Forest, Il

Define business requirements and user stories to support the re-platforming of Grainger’s industry leading B2B commerce site.-Implement Product Reviews and Q&A functionality onto web and mobile platforms-Complete launch of Click to Chat/Click to Call in collaboration with customer care-Launch site customization leveraged by customer service and marketing to provide large company customers with ability to provide users with a curated environment-Enhance the content management system (CMS) to provide near real-time updates to Grainger.com and introduce new capabilities

Hoffman Estates, Il

Support launch of Sears Marketplace, adding ~10 million products on Sears.com B2C website.-Collaborate with product team on analyzing supplier feedback to enhance the platform-Implement Salesforce case management/knowledge base for operational efficiency-Train and manage a team of contract resources to provide operational assistance on the Sears Marketplace platform

Sr. Analyst, Space Management Training (2007-2009)*Serve as liaison with IT staff to work on system enhancements based on business needs*Manage Intactix Knowledge Base implementation project*Conducted new hire training for Space Management and additional training for remainder of SHC*Create and maintain Space Management intranet portal*Design standard templates for use in analytical analysis of planogramsAssortment/Space Planning Analyst (2005-2007)*Develop and maintain planogram layouts to optimize sales and efficiency in Consumables*Make assortment decisions based on sales analysis, consumer trends, and market information*Network closely with vendors to ensure efficient new product launches*Assisted to merchandise existing store remodels

Store Manager (2005)Assistant Store Manager (2003-2005)*Monitor financial results and make time-critical decisions to ensure profitability and margin goals*Develop and maintain motivated sales staff through coaching and performance management*Responsible for operational audits while maintaining high standards of customer service*Network within the community to attract potential business and home customers*Coordinate with vendors to provide store and community promotional events*Supervised several major remodeling projects to ensure timely and cost-effective completion