Bryan Roy work email
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Bryan Roy personal email
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I am a solutions-focused information technology (IT) professional and a transformative, inspiring leader with a unique blend of data center infrastructure and team management expertise. As a proud veteran of the US Air Force, I apply my disciplined focus, drive for innovation, and refreshing energy to drive efficiency and implementation.Throughout my career, I've honed my skills to mitigate risks, maximize uptime, and streamline operations, ensuring that each move aligns with the organization’s big-picture strategy and continuously creates efficient and effective systems. I have consistently earned recognition as a trusted advisor who formulates and implements strategic solutions. I tackle complex issues head-on, spearhead cost-reduction measures, and catalyze organizational growth.Below is a selection of recent accomplishments from my tenure at RSM: ● Decreasing outage and trouble repair intervals by developing an in-office dashboard display to monitor key metrics, creating a streamlined service desk, and improving responsiveness.● Leading a national data center team of 20 experts with $7.6M combined annual service revenue.● Serving as a virtual CIO to firm clients, participating in IT strategy leadership, chairing IT steering committee groups, and providing general IT consulting.● Challenging the status quo, refusing to accept "because that’s how we’ve always done it" as a reason not to innovate or improve, and consistently demonstrating out-of-the-box thinking.I am always open to expanding my professional network. If you would like to connect, please contact me at bryanroy75@gmail.com.AREAS OF EXPERTISE Risk MitigationNetwork SecurityAdvisory ServicesCustomer SatisfactionEmployee EngagementOperations ManagementStrategic IT Service DeliveryProgram & Project ManagementTeam Leadership & DevelopmentData Center & Cloud Infrastructure ManagementTECHNICAL INVENTORY Windows Products – Server 2022, Azure, Hyper-V, O365, M365, Teams, Power BI, SharePoint, VisioVMware Products – vSphere ESXi 8.x, Horizon, Cloud FoundationsApple Products – iPhone, iPad, iMac, and MacBook, including integrations into Active Directory environments and MDM integrations.Applicable Tools and Technologies – Veeam Backup and Recovery, Veeam One, NetApp SAN, Citrix, Amazon Web Services (AWS), Dell EMC, Synology, Zerto, HPE ProLiant, Cisco UCS, Dell PowerEdge, Nutanix, and Linux.
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Supervisor - It Due Diligence - Cloud And InfrastructureRsm Apr 2024 - PresentLondon, Gb -
Manager - Cloud And Data Center ProjectsRsm Us Llp Jan 2017 - Jun 2023Chicago, Illinois, UsPromoted to drive data center infrastructure projects that enhanced IT systems and optimized client operations for business market initiatives. Served multiple roles as turnaround champion, technology leader, and project manager, developing solutions that met client needs. ● Coached and motivated 5 low performers into productive technical professionals by leveraging strong leadership and employee development skills and experiences.● Stepped up to manage VMware and Windows 2012 end-of-life project initiatives: advocated for clients, created strategic plan, and pushed agenda forward to protect RSM and maintain client compliance. -
Supervisor-Technology And Management ConsultingRsm Us Llp Aug 2015 - Jan 2017Chicago, Illinois, UsDesigned and implemented IT delivery, including internet, wireless, hardware, software, and telephony. Conducted security audits against client networks, tested for vulnerabilities, and kept client data secure. Earned reputation as top performer for national clients, providing quality service and innovative IT solutions while driving customer satisfaction by removing deployment roadblocks.● Recognized as one of top 10 billers, handling national clients and collaborating closely with CEOs and executive teams.● Trusted by company owners and asked to serve as personal consultant for home IT delivery. -
Service ManagerCio Services Jul 2012 - Aug 2015Saint Louis, Mo, UsHired to perform multiple IT service roles to ensure client satisfaction. Led 10 engineers, assisted help desk and senior-level enterprise team, and developed junior-level engineers.● Deployed new management services data platform, moving from multiple tools to consolidated package, enabling remote system management and more efficient operations.● Created in-office dashboard display to monitor key metrics (open tickets, outage time, KPIs, SLA inputs, etc.) that reduced trouble completion time, streamlined service desk, improved responsiveness, and motivated team to improve customer service levels. -
Senior Information Technology AnalystBjc Healthcare Feb 2011 - Aug 2012St. Louis, Mo, UsProvided enterprise-level IT management support for healthcare system with 10 hospital locations. Oversaw all servers, VMware, and Windows servers. ● Selected by CIO to develop employee satisfaction program and support acceleration initiative that motivated employees and increased performance.● Created and implemented employee surveys to obtain feedback that identified pain points and areas of satisfaction. -
Network EngineerMiken Technologies Jul 2010 - Feb 2011Arnold, Missouri, UsSystems/Network Engineer servicing client's technology needs. -
Strategic Technology ManagerCenterline Technologies Oct 2004 - Oct 2010Management of a MSP supporting 50+ businesses information technology needs. -
F-15 Crew ChiefUnited States Air Force Oct 1993 - Oct 1997Randolph Afb, Tx, UsManagement of multi-million dollar military aircraft.
Bryan Roy Skills
Bryan Roy Education Details
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University Of PhoenixInformation Technology -
Southwestern Illinois College -
Saint Louis Community College-Forest ParkCisco Networking
Frequently Asked Questions about Bryan Roy
What company does Bryan Roy work for?
Bryan Roy works for Rsm
What is Bryan Roy's role at the current company?
Bryan Roy's current role is Supervisor - IT Due Diligence - Cloud and Infrastructure.
What is Bryan Roy's email address?
Bryan Roy's email address is br****@****mus.com
What schools did Bryan Roy attend?
Bryan Roy attended University Of Phoenix, Southwestern Illinois College, Saint Louis Community College-Forest Park.
What skills is Bryan Roy known for?
Bryan Roy has skills like Vmware, Networking, Disaster Recovery, Troubleshooting, Citrix, Servers, Technical Support, Windows Server, Data Center, Visio, Active Directory, Virtualization.
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