OCA (Dealer Order Changes) - Processed over 1200+ order changes from dealers which included date change, product quantity, ship address, etc.- Proactively communicated with dealers about order delays- Worked cross-functionally with groups like transportation, scheduling, manufacturing, and marketingE-Business Sales Consultant - Assist about 50 customers per day through our store website service line- Listen to customer questions and concerns and provide answers or… Show more OCA (Dealer Order Changes) - Processed over 1200+ order changes from dealers which included date change, product quantity, ship address, etc.- Proactively communicated with dealers about order delays- Worked cross-functionally with groups like transportation, scheduling, manufacturing, and marketingE-Business Sales Consultant - Assist about 50 customers per day through our store website service line- Listen to customer questions and concerns and provide answers or responses- Responsible for conducting refunds, returns, order changes, cancellations, etc.- Perform tasks on high end softwares like SAP, Salesforce, Excel, WebTracks and Laser Show less

- Coordinate all sporting game day events on campus - Assist with set-up/take down of event - Developing concepts to build excitement for matches - Engage with fans during in game promotions/contest- Assuring accommodations are properly put in place for guests that attend the event- Assisting with ticket sales - Checking in visiting teams and officials when they arrive to the eventIn my role as a Game Day Operator at Ferris State, I help coordinate various tasks… Show more - Coordinate all sporting game day events on campus - Assist with set-up/take down of event - Developing concepts to build excitement for matches - Engage with fans during in game promotions/contest- Assuring accommodations are properly put in place for guests that attend the event- Assisting with ticket sales - Checking in visiting teams and officials when they arrive to the eventIn my role as a Game Day Operator at Ferris State, I help coordinate various tasks for sporting event on-campus including football, hockey, basketball, soccer and more. My responsibilities include setting up the event and post event closeout, to helping with ticket sales, coordinate and execute all of our in game promotions and marketing as well as confirming that visiting teams and referees check in and are assisted with hospitality. Show less

- Was responsible for all the marketing executions at the home matches where we averaged 4,500 fans during the summer- Created community outreach events and led fan engagement programs - Developed concepts to build excitement for the team and home matches - Was the point of contact for guest services (team walkouts, national anthem singer, etc.)- Assisted with set up and post event close outMy internship experience at Lansing Ignite allowed me to grow my skills in areas… Show more - Was responsible for all the marketing executions at the home matches where we averaged 4,500 fans during the summer- Created community outreach events and led fan engagement programs - Developed concepts to build excitement for the team and home matches - Was the point of contact for guest services (team walkouts, national anthem singer, etc.)- Assisted with set up and post event close outMy internship experience at Lansing Ignite allowed me to grow my skills in areas of marketing research, community outreach, fan engagement, and coordinating the in-game promotions. My responsibilities included developing themes for the events and raising brand awareness to local businesses. Other assignments included reaching out to different organizations and vendors to inform them about upcoming matches and promotions. My work resulted in gaining interpersonal communication skills, public speaking to larger audiences, and working in a stadium environment with an average attendance of 4,500 during the season. Show less

- Interacted with customers about special offers and promotions- Balanced the cash register and generated reports for credit and debit sales- Operated scanners, cash registers and other devices- Processed refunds and exchanges- Resolved customer complaints - Made assertive recommendations to customers based on their needs- Maintained an orderly appearance throughout the sales floor