Bryan C. Smith, Pmp Email & Phone Number

Global, Us

Directed IT infrastructure strategy and operations for a global nonprofit organization, managing a team of 8 direct reports. Led vendor management, budget oversight, and key technology initiatives, ensuring alignment of IT services with business objectives.Key Accomplishments:- Collaborated with leadership to train the technical services team on infrastructure support, successfully transferring 76% of the operational workload from the infrastructure team, enabling a stronger focus on infrastructure-as-code and system improvements."- Directly responsible for saving hundreds of thousands of dollars annually through strategic contract negotiations.- Oversight for a global WAN rollout and network redesign, enhancing connectivity across multiple locations, improving network performance, and ensuring scalable infrastructure to support future growth.

Global, Us

I oversee the daily management of IT infrastructure, ensuring high availability and performance while leading and mentoring the IT operations team. I coordinate incident and problem management processes and ensure adherence to security policies to protect our IT services and data.

As the owner of Great Family Management Consulting, I was responsible for managing client relationships and overseeing day-to-day operations. I provided expert consulting in advertising, management, and project management for small to medium-sized businesses, ensuring tailored solutions that met client needs.

Denver, Colorado, Us

Oversaw IT infrastructure management for the Judicial Branch, leading a team of supervisors and engineers. Directed statewide technology projects, including disaster recovery, circuit upgrades, and infrastructure modernization.Key Accomplishments:- Achieved $1.5M in annual savings through MPLS contract renegotiation.- Elevated a team to the highest-performing unit within ITS, completing 96% of projects in 2018.- Led statewide WAN infrastructure upgrade across 86 facilities, improving network performance and reliability.- Spearheaded a Disaster Recovery Project that met all audit and deadline requirements.

Denver, Co, Us

Managed all aspects of IT operations and strategy, including budget management, team leadership, and technology implementation. Oversaw the successful deployment of critical infrastructure projects across multiple facilities.Key Accomplishments:- Increased network uptime to 99.85%, significantly improving system reliability.- Boosted IT service delivery by increasing ticket resolution within SLA by 21.63%.- Delivered cost-effective cloud-based disaster recovery solutions.- Led infrastructure redesign efforts, resulting in improved system performance and user satisfaction.

Directed IT strategy and budgets, overseeing large-scale projects, including overseas software development. Led infrastructure design to ensure system uptime and disaster recovery, while managing team development and vendor relationships. Streamlined operations by implementing IT policies, process automation, and performance metrics.Key Accomplishments:- Spearheaded the development of a high-tech orthodontic diagnostic software package, enhancing diagnostic capabilities and patient care.- Automated critical business processes using SharePoint and InfoPath, resulting in increased operational efficiency and reduced manual workloads.- Designed a comprehensive disaster recovery solution, ensuring data integrity and enabling quick recovery in case of system failures.- Brought outsourced ERP systems back in-house, improving control over operations and significantly reducing costs

Main Responsibilities: Led budget development, managed overseas software development, and directed IT projects. Oversaw IT infrastructure design, technology implementation, equipment uptime, and disaster recovery. Managed team development, hiring, and performance reviews. Developed policies, streamlined processes, and implemented automation. Handled vendor management, technical purchases, networking, and departmental metrics for accountability.

Denver, Co, Us

Managed budget development and project management while ensuring equipment uptime and effective technical purchases. Led team and intern development, IT infrastructure design, and technology implementation, including disaster recovery and process automation. Oversaw policy development, employee reviews, vendor management, and departmental metrics to enhance operational efficiency.Key Accomplishments:- Promoted from MIS Technician to MIS Director- Successfully project-managed the technical side of a new building acquisition.- Developed and implemented a disaster recovery plan, ensuring business continuity and data protection.- Implemented dual redundant T-1 point-to-points at all four remote locations, achieving 99.99% uptime and improving network stability.