Sponsored Project- Transformed a website for a community and events-based NPO that focuses on user research and strategy.- Reduced page lag by up to 11.3x from restructuring information architecture, especially for their vast archive of events and new articles.- Conducted professional usability tests in a Microsoft campus usability lab to understand their behaviors on the newly developed prototype and the current website.- Collaborated with UXRS' president to run through SEO reports and design proposals from user research.

Client Project @ UW IT- Led a team of four designers in building a revamped student registration system that addresses original pain points leading to enhanced user experience.- Iterated through lo-fi prototypes from usability tests to finalize our high-fidelity mockups, which effectively improved our user satisfaction by 80%.- Conducted semi-structured interviews and competitive analysis reports to gauge target audiences and emphasize their needs in onboarding and navigating experiences.- Synthesized user personas based on our findings to ease our transition into formulating our design requirements and goals.