NC Licensed Realtor

Created and lead the HBCU strategy at LinkedIn for our Global Talent Organization directly supporting the Early in Career Recruiting Team, the Inclusion Recruiting Team, and the Diversity, Inclusion, and Belonging team, while cross functionally partnering with Engineering, Business Functions, and the Sales organizations. Role was dissolved due to a reduction in force (RIF).• Lead the planning and execution of complex programs that involve multiple teams and stakeholders, ensuring that they are delivered on time, within budget, and to the satisfaction of all stakeholders.• Define program scope, goals, and deliverables in collaboration with cross-functional teams, and manage the program roadmap and timeline.• Develop and implement program management processes and tools and establish metrics to measure program success and identify areas for improvement.• Identify and manage program risks and issues, and develop mitigation plans to minimize their impact on the program.• Communicate program status, risks, and issues to executive stakeholders and program team members, and facilitate decision-making and issue resolution.• Foster strong relationships with cross-functional partners and stakeholders and collaborate with them to ensure program success.• Coach and mentor program team members and provide guidance and support to help them succeed in their roles.• Continuously monitor industry trends, emerging technologies, and best practices in program management, and apply them to improve program performance.

• Exceeded hiring goals YOY with an overall improvement in diversity, recruiting performance, and recruiting brand through data analysis, strategy development, executive sponsorship solicitation. and internal and external partnerships involving C-level executives and beyond.• Program managed and led cross-functional teams in national and regional diversity conference engagements while negotiating corporate sponsorship benefits and expenses. (NSBE, SXSW, Codess, CodeHouse, etc.)• Served as a trusted consultant and advisor on diversity and recruiting initiatives internationally in addition to partnering with employment resource groups to plan and execute diversity events across regional and corporate locations.• Created executive briefings and contributed to the content creation and revision of the company’s 2020 D&I Report.

Selected to lead our client facing technology pipeline on the Business Functions Recruiting Team as a 6-month concurrent assignment where I managed two contractors and led both planning and execution of the recruiting strategy for the largest pipeline on the team with a focus on diversity while serving as the Lead HBCU Recruiter. • Improved overall pipeline hiring with a 563% increase YOY in total offers including a 900% increase in targeted HBCU offers with a 100% acceptance rate• Completed internship hiring for the pipeline across two business groups faster than any other year • Increased the REM diversity hiring for one group by 13% and the REM and gender diversity hiring for the other group by 6% and 1% respectively• Worked across different stakeholders with varying experience and levels to drive clarity around the strategy of recruiting

Responsible for sourcing and recruiting talent digitally through social media channels and virtual recruiting events from colleges and universities across the nation while analyzing gaps of engagement. • Created a LinkedIn Recruiting group to expand our recruiting reach that now has over 43,000 members globally including students, alumni, and Recruiters across disciplines, business groups, and geographic regions. https://www.linkedin.com/groups/12125564/ • Created and established a webinar series to interact with students outside of the targeted university recruiting footprint and increased the diversity of talent in our recruiting pipelines across the country while leveraging business representatives for content creation and execution. The webinar series structure is now being modeled by Recruiters in University Recruiting and has a global reach with attendance hitting double digit thousands. https://careers.microsoft.com/students/us/en/university-events• Used digital sourcing methods and tools to recruit students for engineering, customer facing technology, and program management roles across 300 schools where I exceeded hiring goals by 44.5% across 33 schools with an 89% acceptance rate

Be Squared is a online retail limited liability company. Our desire is to search the world to provide you with high quality bow ties and bracelets that compliment your style, We have products available for men, women, and children and enjoy making special occasions such as weddings, parties, graduations, birthdays, and church events special with our group packages..As the Chief Executive Officer, I oversee the day to day operations of the company in all aspects including our finance, marketing, procurement, and production sectors. Overall, my vision is to provide affordable accessories to everyone and then seal it with a bow.

Trained and developed two new Recruiters while establishing and maintaining good working relationships with Community Leaders, College Professors, Deans, Student Organizations and Career Services Professionals. As a full life cycle Recruiter, I managed all processes for the full-time management program and internship pipelines which included sourcing, recruiting, application review in Taleo ATS, interviewing, testing administration, account management, interview day logistics, and closing candidates. • Exceeded regional hiring goals and minority representation for six divisions annually on a reduced budget with an increase in university accounts.• Elevated community engagement and employment brand awareness by partnering with the Regional Marketing and Public Affairs Teams to create innovative recruiting and networking events in the community • Served as an influential thought leader in the community for academic excellence by sitting on the academic advisory boards of Centura College, Old Dominion University Sales Curriculum, and Elizabeth City State University College of Business• Developed and implemented career development presentations and workshops at eight universities with a focus on career readiness, interview preparedness and career exploration within business, finance, and technology• Established educational initiatives to expose students at historically black colleges and universities to risk management, insurance, and technology career options, while developing their interviewing skills, and career advancement strategies• Created and managed all regional social media content for the employment brand which included job board posting and contributing to the “Social Media Guide for Recruiters” and “Recruiting Standards and Practices Guide” for all Recruiters nationally

Responsible for growing the audiences on specific social and career platforms by creating and revising social content and maintaining a posting schedule in efforts to increase the quantity and quality of applications for industry and early-in-career talent across multiple geographic locations and pipelines. • Developed and managed social media campaigns, KPI’s, and media budgets to increase the recruiting brand and market reach of the regional office of over 3,000 employees and two states • Selected by management to travel across the country to hire for a newly established regional office in Katy, TX. • Administered all employment testing for the regional supervisory selection process • Analyzed data and presented it to Directors and Managers.

Supervised a team of insurance agents in the Customer Service division who assisted and counseled policyholders with their insurance needs. Duties included performance management, talent development, call quality auditing, policy escalation handling, attendance management, interpreting insurance guidelines and contracts as required by the National Association of Mutual Insurance Companies (NAMIC) and GEICO and monthly individual and team performance goals and performance improvement plans. • Managed a team of 8 licensed insurance agents while training and coaching to insurance and company compliance within insurance regulations for multiple states across the country• Promoted two agents during tenure - one to a higher salary grade and one to a position of higher responsibility and advancement opportunities• Developed a word track to improve the success rate of upselling products based on coverage gaps which was implemented as part of the sales process for over 300 service agents• Served as a mentor and assisted in the training and development of leadership development associates

Successfully completed the fast-track management training program which included property & casualty licensure, new hire coaching and training, performance monitoring, and performance improvement projects.• Created and implemented a departmental initiative on electronic signature returns within three days with over 300 agents which resulted in a national ranking improvement at 4/12 from 7/12• Coached a class of new hires and managed their performance. One of my assigned agents finished with the highest rating in the class and was awarded as 1 of the top 10 agents in the Customer Service Department in 2012• Selected by management to individually supervise a team for two months prior to completing the program while the supervisor was on leave• Individually coached tenured agents with performance improvement needs which resulted in positive improvements from each of them and an award as the top service team in the department• Partnered with the Community Relations Team and Event Marketing Team for community initiatives and programs• Completed Insurance Supervisory Management training by the Institutes

Managed a team of counselors at a youth summer enrichment camp.

Supervised and monitored four computer labs while assisting students with computer and program troubleshooting, and maintaining lab and cart usage

Worked under two Managment Information System professors by grading assignments, providing feedback to students, managing Blackboard accounts for courses, and completing other administrative duties

Promoted TMCF and recruited qualified candidates to attend their national programs.Organized leadership, etiquette, and career planning workshops on campusAssisted with resume writing and internship applications

Responsible for representing the population of students liviing off campus and continuing to develop a relationship between the University and the community in efforts to build a stronger, more supportive network.

Prepared and helped to organize a summer program for a staff of about 75, and about 175 children; assisted in planning and organizing the annual community eventAssisted with the budgeting for supplies, prepared employee training information, ordered supplies, and engaged in customer relations with the children, staff, parents, and communityConducted marketing research and created a media plan for the summer program

Responsible for logistics, catering orders, and maintaining staff schedules