Worked directly with the COO of Bigfork Technologies (SaaS Legal Workflow Automation), providing research and analysis as directed.- Provided detailed analysis and executive summary of Bigfork's opposition.- Researched legal operations trends and wrote a white paper titled "Legal Project Management 2021 Buyer's Guide."- Developed an implementation training plan for the release of new software.- Delivered a review and critical analysis of current website and recommendations for a redesign.- Assisted in screening and interviewing candidates for Sales Director and Marketing Director positions.- Researched and developed a master list of SOPs recommended for implementation.- Evaluated possible integration strategies with other law firm DMS and billing software products.

Provided direction and oversight for all aspects of the weekly church services and the community life of the congregation, including Worship, Guest Services, Relationship Groups, and Education. - Served as the Director of Communications.- Provided direction and oversight for large-scale events.- Provided oversight for guest services.- Contributed to vision development and implementation.- Engaged in public speaking.- Developed and directed creative teams and technical teams.- Developed and designed graphics, including rebranding the organization.- Engaged the congregation in worship utilizing musical artistry and skill.- Developed and maintained the organization's website.

Provided leadership and spiritual direction for a large choral and orchestral ministry.- Designed and directed worship services for a church of 1200 - 1300 attendees.- Managed and directed the activities of a choir and orchestra of 120 members.- Produced and coordinated major events involving participation from more than 200 volunteers.

Engaged the congregation in worship through the use of a large worship choir, praise teams, and orchestra. Produced and directed large-scale events.- Designed and directed worship services for a church of 1100 - 1300 attendees.- Managed and directed the activities of a choir and orchestra of 130 members.- Produced and coordinated major events involving participation from more than 300 volunteers.

Responsible for the success, growth, and client satisfaction of a $50 million dollar restaurant and food-service account. When I initially took the account, the customer was unhappy and EDS was losing money. Within 2 years, the account had one of the highest profit margins in our group and the customer perception of EDS' performance had been turned around.Worked directly with the Chairman of the Board, CEO, Presidents and Vice Presidents of a $1 Billion company to ensure customer satisfaction. This involved regular meetings with senior-level management and periodic boardroom presentations.Directed and managed a staff of 50 employees, including first-line and second-line leaders. Responsible for all hiring, firing, salary administration, performance reviews, education plans, etc.Responsible for all P&L management and budgeting aspects of the account.Targeted growth opportunities and developed sales strategies for final presentation to the customer.

Responsible for all systems development and systems maintenance at a $50 million dollar account.- Directed and managed a staff of 25-30 Systems Engineers, including first-line leaders.- Worked directly with senior-level management to define business requirements and to ensure successful implementation of new systems.- Responsible for maintaining successful systems operations at more than 300 food-service units nation-wide which employed more than 30,000 employees.- Worked with first-line leaders to assist in systems design and development, as well as customer care and people care.

Responsible for the conversion of all financial systems for a grocery store chain from its parent company's environment to its new stand-alone environment.- Directed and supervised a staff of 10-15 Systems Engineers- Worked directly with middle-level management to understand current system environment and design implementation plan for the new system environment

Participated, as an instructor, in intense 10-week courses, designed to teach new employees programming languages and structured programming techniques, as well as indoctrinate them to the company and its business practices.Managed multiple 10-week courses simultaneously. Responsible for the well-being of the students while they attended the 10-week course.

Responsible for all financial systems conversions from an old operating system environment to a newer user-friendly environment for an apparel retailer.- Directed and managed a staff of about 10 Systems Engineers. Responsible for performance reviews, education plans, salary administration, etc.- Worked directly with middle-level management to define business requirements and to ensure successful implementation of new systems.

Responsible for the successful design, development, and implementation of a new General Ledger system fo an apparel retailer.Worked directly with middle-level management and end users to determine client needs, business requirements, and ensure successful implementation of the new General Ledger system.