Bryan Bailey Email and Phone Number

As Director of Safety & Security at Sturdy Health, I led the day-to-day operations of the Security Department, managing a team of 40 full-time, part-time, and per-diem staff members. Key responsibilities included:Operational Management: Supervised daily security operations, ensuring smooth and efficient functioning of the department.Staff Management: Implemented strategies to minimize overtime by effectively scheduling part-time and per-diem officers to cover shifts and manage workforce needs.Parking and Shuttle Services: Oversaw the new parking program and developed a new shuttle service in response to new Medical Office Building construction project that reduced available parking by 150 parking spaces. This initiative improved employee access and safety.Budget Oversight: Reviewed and managed departmental payroll, repairs, and purchases, providing detailed justifications for any budgetary variances.Regulatory Compliance: Served as Safety Officer, interacting with regulatory agencies to ensure compliance with safety regulations. Conducted tours and reviewed documentation to maintain standards.Committee Leadership: Chaired the Safety Committee and co-chaired the Workplace Violence Committee, driving initiatives to enhance workplace safety and address violence prevention.Emergency Preparedness: Provided support for the Emergency Preparedness Coordinator, assisting in the development and implementation of emergency plans and response strategies.Through these efforts, I contributed to a safer, more secure environment for staff and patients, adapting to changes and challenges with strategic solutions and leadership.

As an Account Manager at Allied Universal Security Services, I was instrumental in transitioning Milford Regional Medical Center’s security operations from an in-house to an outsourced model. My key responsibilities and achievements included:Transition Management: Successfully managed the transition of security services within a tight 2.5-month timeframe, overseeing the hiring and training of a new security staff comprising 25 per-diem, part-time, and full-time officers by November 2018.Daily Operations: Led the day-to-day operations of the security department, ensuring smooth integration and operational efficiency.Client Reporting: Maintained frequent communication with Milford Regional Medical Center, providing detailed reports on staff levels, incident management, and overall performance.Committee Leadership: Co-chaired the Workplace Violence Committee, addressing significant issues, proposing solutions, and ensuring the implementation of effective strategies to enhance workplace safety.Overtime Management: Developed and implemented strategies to manage and reduce overtime costs, reporting regularly to both the client and company. Successfully aligned staffing levels with client needs to improve financial performance.Recruitment and Progress Tracking: Spearheaded recruitment efforts for new candidates, and monitored overtime status on a weekly basis. Reported progress and updates to the branch manager to ensure alignment with company objectives.Through these initiatives, I played a critical role in delivering high-quality security services while optimizing operational efficiency and client satisfaction.

As Security Manager at Milford Regional Medical Center, I was responsible for overseeing the daily operations of the security department and managing key projects related to hospital expansion and security enhancements. My primary duties and achievements included:Department Operations: Managed the day-to-day operations of the security department, ensuring effective and efficient security coverage throughout the hospital.Expansion Project Leadership: Directed the design and implementation of a new access control system (AMAG) and surveillance camera system (Salient) for a major hospital expansion. The project included a new 50-room Emergency Department, a 16-room ICU, and a 24-bed private room Med/Surge unit, requiring coordination with architects and senior hospital leadership.Workplace Violence Committee: Transitioned from a member to Co-Chair of the Workplace Violence Committee alongside the Safety Officer. Led initiatives to enhance workplace safety and address incidents of violence.Training and Development: Collaborated with the Education Department to identify and develop officers as instructors for the Management of Aggressive Behavior (MOAB) de-escalation program, enhancing staff skills in conflict resolution.Emergency Management Support: Assisted the Emergency Management Coordinator in planning, executing drills, and ensuring compliance with regulatory agencies. Provided coverage for the coordinator during absences and contributed to emergency preparedness efforts.In this role, I played a pivotal part in advancing security infrastructure, supporting emergency management initiatives, and fostering a safe and prepared environment for patients and staff.

Led the day shift operations: Oversaw all activities during the 1st shift, ensuring smooth and efficient security operations.Managed and trained security personnel: Coordinated staff schedules, addressed disciplinary issues proactively, and provided comprehensive training to new hires.Safety Officer: Acted as the primary point of contact for safety matters, ensuring all documentation was current and regulatory inspections were completed with minimal findings.Surveillance Systems Management: Collaborated with IT to upgrade the surveillance infrastructure from DVR to NVR systems, enhancing security monitoring capabilities.Emergency Response Coordination: Worked closely with Boston Police and Boston Fire departments to maintain safety on hospital property and respond to incidents as needed.Investigations and Legal Duties: Conducted thorough investigations, performed interviews, and represented the hospital in court as required.

Managed High-Profile Accounts: Held a significant contract with the Massachusetts Department of Revenue’s Child Support Enforcement Division, delivering legal notices and court documents across Worcester County.Served Legal Documents: Efficiently served subpoenas and court documents to individuals as assigned by the state, ensuring timely and accurate delivery.Client Relations: Provided specialized services to property managers by serving 14-day notices to tenants with overdue rent, assisting in property management and legal processes.Reporting and Compliance: Prepared and submitted detailed reports to the state, maintaining accurate records of all served documents and legal interactions.

Sales and Territory Management: Drove sales by promoting and selling ADT security products and services within an assigned territory.Lead Generation and Prospecting: Employed innovative techniques to identify and engage potential clients, cultivating a robust pipeline of prospects.Sales Presentations: Developed and delivered compelling sales proposals to prospective clients, effectively communicating the value and benefits of ADT security solutions.Customer Relationship Management: Built and maintained strong relationships with clients, ensuring a high level of customer satisfaction and repeat business.

Conducted Security Tours: Performed routine security tours as directed by supervisors to ensure the safety and security of the hospital premises.Emergency Response: Responded promptly and effectively to medical emergencies in accordance with hospital policies, ensuring a swift and appropriate response.Dispatcher Duties: Served as a dispatcher, efficiently coordinating and dispatching officers to emergency calls and incidents.Escorts and Assistance: Provided secure escorts for employees and visitors as requested, enhancing overall safety and operational support.Leadership Role: Acted as Lead Officer or Supervisor in the absence of the supervisor on duty, overseeing shift operations and ensuring adherence to security protocols.