 confidently discuss VAS services to qualify an author to speak to a publishing consultant navigate Salesforce to organize/respond to leads and set correct expectations to authors welcome authors to CreateSpace and get them excited about bringing their book into print create a proposal to send to the author for the services, while giving overview of the publishing industry led team in total leads pulled on a regular basis and was recommended for promotion by multiple parties

 managed bar area including cocktail design and menu, regulation compliance, and high quality customer relationships to increase restaurant value ordered and maintained inventory of bar products, including alcohol, soft drinks, homemade boutique mixers/garnishes, and supplies to meet high volume of daily and weekly sales demonstrated the ability to multi-task at a face pace while dealing with various situations/individuals with over 500 customers daily displayed expert wine knowledge in food pairings as well as tastings with vendors provided customer service which resulted in returning customers and multiple positive online reviews

 awarded salesperson of the month three times in a year out of a team of 13 underwent Wine and Spirit Trust Education Levels 1 and 2 in wine and spirits received TIPS training on how to serve alcohol responsibly (expires 12/10/2018) managed off-premise retail accounts as well as on premise establishments in maximizing wine profits maintained Johns Island, Kiawah, Ravenel, Hollywood and Edisto Island territory while adding accounts formulated and presented sales reports to District Manager  recognize competitive concerns and develop strategic solutions while maintaining cost/value integrity create fact based sales presentations using IRI, Neilson’s and Breakthru Beverage reports helped complete the Sam’s Club American Whiskey Destination Program obtained in depth knowledge of how to achieve maximum brand visibility within accounts of all varieties

 responsible for solving all wireless needs of customers and recommending personalized solutions based on those needs ranked in the top 50 out of 400 customer service specialist for overall performance graduated at the top of customer service training class with perfect attendance nominated as most likely to be promoted within the company demonstrated valuable negotiating skills (average of $0.50 credit per 100 calls) gained intuitive technological skills with multiple operating systems