Bryant Saunders

Bryant Saunders Email and Phone Number

Sr. Support Specialist IT - Inf. @ Volvo Group
göteborg, vaestra goetaland, sweden
Bryant Saunders's Location
Chambersburg, Pennsylvania, United States, United States
Bryant Saunders's Contact Details

Bryant Saunders personal email

n/a
About Bryant Saunders

Skilled Help Desk Analyst with over 10 years of experience providing PC and client/server technical support. Experience in diagnosing and resolving difficult problems in the area of hardware, application, and operating systems. Interface with end users handling inquiries regarding system configuration and operating systems. Effectively render technical advice to nontechnical personnel. Keen ability to address technical issues and close out customer tickets in a timely manner.

Bryant Saunders's Current Company Details
Volvo Group

Volvo Group

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Sr. Support Specialist IT - Inf.
göteborg, vaestra goetaland, sweden
Website:
volvogroup.com
Employees:
48675
Bryant Saunders Work Experience Details
  • Volvo Group
    Senior It Support
    Volvo Group May 2022 - Present
    United States
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  • Commonwealth Of Pennsylvania
    Information Technology Generalist 1
    Commonwealth Of Pennsylvania Jan 2020 - May 2022
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  • Volvo Group It
    Application Support
    Volvo Group It Jun 2018 - Jan 2020
  • Bechtel Power Corporation
    Senior It Analyst
    Bechtel Power Corporation Oct 2008 - Jan 2018
    Reston, Virginia
    Diagnose user issues and determine the course of recovery action. Respond to customers’ needs, questions and concerns in an accurate, effective and timely manner. Adhere to escalation procedures and promptly allocates unresolved requests. Migrate Data and user accounts as required. Perform hardware and software moves, adds and changes. Reset Bitlocker and Safeguard encryption software on laptops. Assure that all work processes are properly tracked through the standard ticketing system. Basic knowledge of infrastructure systems architecture concepts, configurations and standardsBasic knowledge of corporate, industry and professional standardsTroubleshoot and resolve user requests dealing with Desktops, Laptops, Cisco IP Telephone, Printer, and plotter issues.Used VPN on assigned laptop to log into network and work from home status when essential
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  • The Library Corporation
    Software Upgrade Technician
    The Library Corporation Sep 2005 - Sep 2008
    Perform company software and Oracle database upgrades. Migrate Oracle databases with 0% data loss. Install software from a remote location on Windows based Servers. Perform full system tape backups using Ntbackup, and Veritas backup software. Ensure company websites are functional after completion of an upgrade. Install and Configure Cognos Reportnet on Windows based Servers.
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Bryant Saunders Skills

Troubleshooting Vpn Hardware Microsoft Exchange Cisco Technologies Remote Desktop Sccm Laptops Help Desk Support Computer Hardware Active Directory Remote Access Newscale Mobile Devices Lync Cisco Voip Networking Telecommunications Outlook Microsoft Technologies Information Technology Screen Repair Servers Printers Microsoft Office Security Technical Support Software Documentation Virtual Private Network

Bryant Saunders Education Details

Frequently Asked Questions about Bryant Saunders

What company does Bryant Saunders work for?

Bryant Saunders works for Volvo Group

What is Bryant Saunders's role at the current company?

Bryant Saunders's current role is Sr. Support Specialist IT - Inf..

What is Bryant Saunders's email address?

Bryant Saunders's email address is bsaunders@pa.gov

What is Bryant Saunders's direct phone number?

Bryant Saunders's direct phone number is +157139*****

What schools did Bryant Saunders attend?

Bryant Saunders attended Kaplan University-Hagerstown Campus, Kaplan University-Hagerstown Campus, Cisco Networking Academy, North Hagerstown High School.

What are some of Bryant Saunders's interests?

Bryant Saunders has interest in Science And Technology, Digital Photo Editing, Home Office, Arts And Culture.

What skills is Bryant Saunders known for?

Bryant Saunders has skills like Troubleshooting, Vpn, Hardware, Microsoft Exchange, Cisco Technologies, Remote Desktop, Sccm, Laptops, Help Desk Support, Computer Hardware, Active Directory, Remote Access.

Who are Bryant Saunders's colleagues?

Bryant Saunders's colleagues are Michael Koller, Marta Wip, Shauny Van Acker, Castance Peter, Alistair Low, Geetha R Shetty, Julia Papée.

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