• Developed Go modules and asynchronous data pipeline for distributed network observability platform, supporting real-time telemetry guarantees across 10k+ sites/920k+ devices.• Resolved bugs, expanded unit test coverage, participated in code reviews, and built features such as gathering discovery sensor metadata and refactored sensor error-handling/logging for Grafana dashboard.• Optimized PostgreSQL database using execution plan analysis, partitioning, and indexing strategies to deliver live alerts within SLA, cutting query time in a major case from ~60s to ~2s (-97%).• Pitched and implemented Ansible playbook and cloud build process for upgrading streaming cluster, reducing manual execution time from 2 hr to 5 min and eliminating human error.• Restored production database during high-pressure on-call incident, resulting in minimal data loss/downtime.

• Scripted Python log processor with user friendly GUI using Tkinter for rapidly formatting ServiceNow reports and user alert notifications, lowering ticket work time by over 5 times.• Inspected IDS marked network traffic with Wireshark and environment sandbox to reduce false-positive incidents.• Investigated ~20 vulnerability incidents/day across residential and campus network end-points• Acted as liaison between SOC, users, and department IT by communicating concise remediation instructions and raising general security awareness.

• Created and presented a project definition report (PDR) for a compact Mars lander with team of 14 over a 12-week program, utilizing NASA-based project design and management methods• Worked remote with distributed team, applying system engineering concepts and mentor feedback to continuously improve project scheduling, budgeting, and team problem-solving

• Installed and managed professional audio and visual hardware at 60+ events with other technicians, ensuring equipment and wiring were set up safely and efficiently• Provided excellent customer service by adapting to evolving client needs during event, troubleshooting faulty equipment, and managing multiple project timelines.