Hai Liang Tan Email & Phone Number

Melaka, Malacca, Malaysia

Melaka, Malacca, Malaysia

Senior Manager for the global operation support in the various of information management solution eg: wiki solution, idea management, email management solution, Intranet, documents collaboration and etc.Managed more than 20 system engineers for the Global Operation Center for Information Management solutions.Oversees the daily department activities and facilitates departmental workflow. Advise businesses on technology related to content management and how it can help them perform betterSkillsets:•Analytical and problem solving skills•The ability to work well under pressure•Organization and time management•Interpersonal and communication skills.Technical experience:System administration for window based applications related to content management. ITIL process knowledge including incident, problem, change, and release management processes.Hands-on experience with Application Lifecycle Management and Agile methodology practices.

Melaka, Malacca, Malaysia

Manager for the global operation support in the area of information management and workflow solution.Manages and build-up a team of 2nd level and 3rd level application support. Supports the activities of the operations department. Oversees the daily team activity and kpi. Support new systems implementation and development by ensuring optimum security, stability and performance to users globally.

Malacca, Malaysia

System Administrator for document management solutionManaging more than 50 windows servers and various components eg: Fulltext Search , Transformation Server, Publishing servers and Process integratorsProject Manager for system upgrades and migrationArchitect and team lead for the global operation support.

Responsible for designing, coding and modifying websites, from layout to function and according to a client's specifications. Web development using VB dotnet programming.Projects: Developed and performed various enhancement on HR web applications eg: Leaves , Appraisal and time tracking web applications.Knowledge in .net development, IIS web server setup and MS SQL databases