Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.Maintain location staffing through employee retention, recruiting, and team member training and development.Build a steady client base with ethical and customer-centric business practices.Establish business accounts by partnering with the Signature team in holding community events outside the store.Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies.Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.Uphold the stability and reputation of the location by complying with legal requirements.Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

As a realtor at Move Up San Diego, I served as a trusted advisor and advocate for clients in the San Diego area. I leveraged my in-depth knowledge of the local real estate market to assist buyers and sellers in achieving their goals. I conducted property research, provided accurate market analysis, and developed effective marketing strategies to attract potential buyers. Through strong negotiation skills, I facilitated successful transactions and ensured favorable outcomes for my clients. I maintained open lines of communication, provided timely updates, and guided clients through each step of the buying or selling process. My dedication to exceptional customer service, attention to detail, and commitment to achieving optimal results allowed me to build strong relationships and earn referrals from satisfied clients.

As a solar consultant at Powur PBC, I provided expert guidance and support to clients interested in transitioning to solar energy. I conducted consultations, designed customized solar systems, managed customer relationships, facilitated financial analysis, and collaborated with installation teams. My efforts resulted in successful conversions, reduced carbon footprints, significant energy savings, and recognition for sales performance and customer service. Overall, I played a crucial role in promoting clean energy adoption and delivering value to clients at Powur PBC.

As a DoorDash delivery person, I promptly and accurately deliver food orders to customers. I accept orders through the app, pick up food from restaurants, and plan efficient routes using the app. My priorities are timely and professional delivery, adherence to safety regulations, and excellent customer service. DoorDash's flexible scheduling allows me to adapt to changing circumstances. Utilizing the app on my smartphone, I ensure smooth communication and navigation.

As a Retail Associate Manager at T-Mobile, I oversaw store operations, managed a sales team, and ensured exceptional customer service. I analyzed sales performance, managed inventory, and created staff schedules. I fostered a collaborative work environment, provided training, and maintained compliance with company policies. Overall, I played a pivotal role in driving sales, delivering outstanding customer service, and maintaining a high-performing retail store at T-Mobile. As a Mobile Expert, my role involved providing exceptional customer service and technical support to customers regarding their mobile devices, plans, and services. I leveraged my in-depth knowledge of T-Mobile's products and offerings to assist customers in selecting the right devices and plans to meet their needs. I troubleshoot technical issues, assisted with device setup and configuration, and educated customers on the features and functionality of their devices. Staying updated on the latest industry trends and advancements, I provided informed recommendations and solutions to ensure customer satisfaction.Accomplishments:Ranked as #125 for ‘Stack-Ranker’ in September 2021, outperforming approximately 50,000 employees, reflecting exceptional overall performance.Nationally recognized in Q2 of 2020 by T-Mobile for selling the highest number of accessories within a month, surpassing all other employees across the company.Consistently achieved the prestigious Winner's Circle award, recognizing top-performing sales representatives in the top 10 percentile throughout the United States, three times during employment.Exceeded accessory sales goal by 357% in September 2014, showcasing outstanding sales performance.Received the MVP Award for achieving the highest sales across all Key Performance Indicators (KPIs) for three quarters within one year, demonstrating consistent excellence.

Uber Pro (Diamond) DriverAs an Uber/Lyft driver, my role involved providing safe and reliable transportation services to passengers. I would accept ride requests through the app, pick up passengers at designated locations, and transport them to their destinations using efficient routes. Safety, professionalism, and excellent customer service were my top priorities. I aimed to create a positive experience for passengers by maintaining a clean and comfortable vehicle and addressing their needs. I enjoyed the flexibility of choosing my work hours and relied on the app for navigation and communication. Ultimately, I contributed to the positive reputation of Uber and Lyft by delivering reliable and customer-oriented transportation services.

As a RadioShack Sales Associate, my main responsibilities included providing excellent customer service, offering product recommendations, and facilitating sales transactions. I utilized my extensive product knowledge to assist customers in finding the right electronics and accessories. Additionally, I managed inventory, operated the cash register, and provided basic technical support. I contributed to the overall cleanliness and organization of the store and focused on building positive relationships with customers.