• Achieved recognition as the top investment referral in my branch, generating over $1M+ in investment contributions• Successfully manages and processes $500K+ in personal loans, ensuring seamless customer experiences• Built strong client relationships by conducting financial needs analyses and delivering tailored solutions to improve financial well-being• Trained and mentored junior bankers, sharing best practices to boost team productivity and performance

• Client Success 1: Built and scaled a profitable sneaker resale business in 2021, achieving consistent monthly net profits of $1.3k–$2k. Leveraged expertise in market trends to source sneakers at optimal prices and resell based on consumer demand. Utilized "Scout" for efficient inventory management, sales tracking, and accurate revenue and profit calculations• Client Success 2: Grew a client’s social media following to over 200k across multiple platforms, driving monthly revenue to $50k. Designed and executed data-driven marketing strategies, leveraging analytics and insights to optimize content, boost engagement, and maximize ROI

•Achieved Top New Sales Hire status with a 40% sales increase, leveraging effective cold calling and consultative selling techniques • Excelled in high-pressure, fast-paced environments, consistently meeting and exceeding sales targets • Actively promoted and sold Verizon's FIOS High-Speed Internet and TV services, delivering tailored solutions to meet customer needs • Developed strong connections with customers, building trust and fostering long-term relationships to ensure repeat business • Advocated for the Verizon FIOS brand by presenting compelling value propositions and maintaining enthusiasm during customer interactions • Maintained in-depth knowledge of FIOS products and services, staying informed on market trends and competitive offerings to effectively position solutions

• Managed cash operations for resident-sponsored events, ensuring accurate handling and proper reconciliation of funds • Collaborated with the sales team to input and update client data, enhancing customer relationship management efficiency and achieving 100% data accuracy• Oversaw a well-organized database of leads, showcasing exceptional organizational and time management skills • Handled incoming phone calls professionally, directing inquiries, taking accurate messages, and promptly delivering them to the appropriate individuals• Responded to emergency situations swiftly and professionally, adhering to established procedures and protocols to ensure resident safety and peace of mind

• Contributed to a positive team dynamic by working collaborativelywith colleagues and offering support where needed• Responded to customer inquiries, complaints, and requests with professionalism and empathy• Demonstrated flexibility by working in various roles and adapting to changing job responsibilities as needed