• Leverage LinkedIn Sales Navigator to establish a process and organization method for effective prospecting without the use of automation• Generate individualized targeting lists for clients using the lead and account filters available on the platform.• Craft direct outreach copy that is designed to develop relationships between clients and prospects; it's about them, not you.• Built workflows on Hubspot to automate repeatable employee tasks

• Created standard operating procedures outlining best practices for selling, shift handoff and employee well-being, leading to a 25% higher employee retention rate and $1,250 per month per employee saved in training and onboarding costs.• Increased revenue from $65 spent per guest to $75 through the hiring, training, and management of staff with emphasis on product knowledge and personalization of the guest experience.• Built system to track $2.2M in revenue and identify deficiencies in both ordering and employee scheduling; the improvement of these processes reduced the labor cost from 38% to 32% and food cost from 33% to 27% in 2019.• Cut the expenses of both catering equipment and administrative supplies by 20% by establishing processes to track onhand inventory, negotiate prices with suppliers, and reduce waste.

• Performed duties that include employee onboarding, organizing the reservation system, and providing administrative support for the General, Event Sales, and Marketing Managers.• Programmed point-of sales system to streamline service and allow employees to spend more time interfacing with guests.• Developed interactive and gamified promotional programs to drive weekday business and customer involvement.

Tracked and managed inventory; developed drink specials comprised of extra inventory to reduce on-hand inventory by $5,000 in Q3 2018.• Worked with event, private party, and delivery coordinators to establish logistics of providing service and successfully execute $750,000 in event sales.

• Conducted research and prepared a persuasive presentation on the benefits of using Eudract as a clinical trial database to add value to the statisticians’ research and reduce time spent mining for sources.• Analyzed clinical trial protocol and became familiar with pharmaceutical terminology, clinical trial procedures, and researching methods

Assisted in contacting professional sports players and their agents regarding their attendance to events organized by TrendingSounds Entertainment.