Bryant Millner Email & Phone Number

Handle multiple clients •Provide excellent customer service. Resolve any customer issue about Insurance•Communicate with external clients as well as internal departments Identified, analyzed, and resolved customer problems or errors•Handle over 50 inbound and outbound•Assist team members to help achieve their goals•Take escalated calls•Quickly resolve customer complaints ensuring complete satisfaction and retention •Articulate products and services to all customers… Show more Handle multiple clients •Provide excellent customer service. Resolve any customer issue about Insurance•Communicate with external clients as well as internal departments Identified, analyzed, and resolved customer problems or errors•Handle over 50 inbound and outbound•Assist team members to help achieve their goals•Take escalated calls•Quickly resolve customer complaints ensuring complete satisfaction and retention •Articulate products and services to all customers in order to respond to customer needs•Work on special projects as assigned without direct supervision•Act as SME and Provide floor support to assist my teams•Assist in the New Hire Training Class•Motivate my team members to improve in their performance Show less