Bryant Lin Email & Phone Number

Denver, Colorado, United States

● Projected volume forecasts for the Thanksgiving and Christmas holiday seasons, allowing for accurate adjustment of headcount for 400+ vendors spanning across seven states● Partnered with Club Owned Repair to create a dashboard that correctly identifies and incentivizes drivers that brings members to a AAA location to get their vehicle serviced● Enhanced reporting for partner department, "Member Experience", resulting in 10+ hours/week saved from previous manual entry

● Acted as product owner of the Life Sales Machine, responsible for updating and maintaining Life product● Modeled the Branch Manager Incentive Plan, allowing leadership to make analytic-driven decisions based on numerical impacts to workers’ pay in the branches

ERS Operations Strategy● Led process improvement identification opportunities which resulted in adopting a policy of vendor viability information consolidation; improved quarterly and annual planning process● Devised a five-year plan to enhance the Member journey, implementing technological advances into all possible member touchpoints so that Members ever-evolving expectations are consistently exceeded

Davis, Ca

• Led a team of 7 consultants to work with Purple Tree Cafe, a Davis not-for-profit cafe that aims to hire disabled individuals • Produced an in-depth competitor analysis designed to correctly identify Purple Tree's target audience• Designed a comprehensive business plan and SWOT analysis addressing company growth, investments, and marketing strategies

• Developed entry strategy for Investopedia in third-party comparison market with Porter’s Five Forces• Identified and researched internal/external bottlenecks for CoreMark Insurance with SWOT analysis • Created a marketing plan for HTS Environmental Inc. by analyzing customer retention, program effectiveness, and company’s positioning within the market• Engage in club-wide workshops to prepare tactics for financial and marketing advisory engagements

Davis, Ca

• Improved the annual Fall Student Networking Fair’s attendance by 300% through unique and effective marketing strategies• Automated the process of collaborating with other on-campus organizations to promote business unison• Increase program awareness and social media exposure by 40% over the past year on a multitude of platforms• Act as the main director for marketing campaigns related to events, recruitment, and community outreach

Walnut Creek, Ca

• Implemented HTML changes to 7 pilot test branch pages to increase collective web page traffic by 56%• Conducted market research by gathering 300+ statistics of potential vendors to tackle digital content automation concerns• Analyzed and optimized the top 10 most viewed web pages on AAA NCNU’s website with the tools of Adobe Analytics, Optimizely, and Drupal• Utilized Agile methodology to revamp the current new hire on-boarding process, presented to the Director of Learning and Development for future implementation• Continued to work on digital content automation project remotely after summer internship's end

Alameda

• Achieved championship and finalist titles of multiple events at the U.S Table Tennis Nationals• Provided private lessons to a handful of young talents, many of which are nationally ranked amongst the top 5 in their respective age categories